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I need technical assistance with my Firefox browser, this issue needs fixing or I have to drop Firefox entirely

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I l… (閱讀更多)

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

bobglanville 於 2 個月前 詢問

cor-el 最近回覆於 1 週前

My shopify website is not loading in Firefox

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies seve… (閱讀更多)

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

sirhclluk 於 2 個月前 詢問

cor-el 最近回覆於 1 週前

Toolbar too large in Firefox 113

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, t… (閱讀更多)

I have Firefox 113 on a 14" laptop. The toolbar takes up 1/3 of the height of the screen, which I find intolerable and an obstacle in my work. According to my research, there is no way to adjust the height of the toolbar only. I have a vision problem and need to have fonts a certain size. Any reason why I wouldn't go back to Firefox 110? I have 110 on another 14" computer and it looks great.

PineGrove36 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Ebay print invoice is blank

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens b… (閱讀更多)

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens but the document is blank, just a white page, no text. If I click print, it just prints a blank page. I can download the document as PDF from print preview page and this prints ok but I can't print directly from the ebay page. This only happens in Firefox. Works ok in Edge and Chrome. I have uninstalled Firefox including profiles etc and re-installed, problem still exists. I can print shipping labels via Ebay just not invoices. No issues with printing anything from any other ebay page or other websites.

canning1612 於 3 個月前 詢問

Joshua 最近回覆於 2 週前

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length. Error code:… (閱讀更多)

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

salunkhe.sandeshm 於 2 週前 詢問

Paul 最近回覆於 2 週前

FireFox browser search engine changes to "Amazon"

For last few weeks something keeps changing my default browser from DuckDuckGo to Amazon and I have no idea how or why. Is there a way to lock the default so Amazon can'… (閱讀更多)

For last few weeks something keeps changing my default browser from DuckDuckGo to Amazon and I have no idea how or why. Is there a way to lock the default so Amazon can't change it?

george197 於 3 週前 詢問

george197 最近回覆於 2 週前

Can't access Mozilla Addons page due to key pinning failue

I have set up a fresh install of Ubuntu 22.04 and logged into Firefox. However it didn't sync my extensions and if I try to access addons.mozilla.org, I get a MOZILLA_PKI… (閱讀更多)

I have set up a fresh install of Ubuntu 22.04 and logged into Firefox. However it didn't sync my extensions and if I try to access addons.mozilla.org, I get a MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE error (screenshot attached).

This did not happen, when I did the same thing with a fresh Windows installation 2 hours earlier (I set up a dualboot system). I already tried logging out and in again and removing SiteSecurityServiceState.txt and ~/.mozilla, as well as emptying cache and deleting cookies without success.

Stefan 於 3 週前 詢問

Stefan 最近回覆於 3 週前

firefox background process

why this [redacted] firefox background process is taking more then 40% of ram in my pc have 16 gb ram, it is top for consuming ram, how to disable it and only 2 tab are o… (閱讀更多)

why this [redacted] firefox background process is taking more then 40% of ram in my pc have 16 gb ram, it is top for consuming ram, how to disable it and only 2 tab are opend (Edited for language as we try to keep things family friendly)

citeye7355 於 3 週前 詢問

Exceptions to Enhanced Tracking Prevention do not work

I'm on a website, https://a.com, which attempts to load an image from https://b.com. For some reason this gets blocked by Enhanced Tracking Prevention, but no worries I a… (閱讀更多)

I'm on a website, https://a.com, which attempts to load an image from https://b.com. For some reason this gets blocked by Enhanced Tracking Prevention, but no worries I assume, I'll just add an exception in the settings.

Only adding an exception does absolutely nothing. Despite adding an exception for it, any request to https://b.com is still blocked by Firefox automatically, leaving me only with the option to disable tracking prevention for https://a.com entirely, or not get any images to load.

How exactly are exceptions supposed to work if not like this?

thunfremlinc 於 1 個月前 詢問

Firefox started to freezes/hangs after each 30-60sec and occasionally panics on my macOS after Ventura 13.0 to 13.2.1 update

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started… (閱讀更多)

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

  • Firefox 110.0
  • macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

Furkan 於 3 個月前 詢問

Furkan 最近回覆於 1 個月前

Yeah..nah. Time to pull the ripcord.

I came back to Firefox - which was my preferred browser for many years - because Chrome is a big fat memory hog, and would spend quite a while swapping pages into memory … (閱讀更多)

I came back to Firefox - which was my preferred browser for many years - because Chrome is a big fat memory hog, and would spend quite a while swapping pages into memory if it had been out of focus for a while. Opinions at the time varied widely, but suggested Firefox was more efficient.

Nope.. Firefox is at least as bad. And worse; it can't maintain a connection to Gmail which forces me to completely restart the browser every day. Mention this to Mozilla support and all you get from the devs is, "I don't experience this (on my high-end dev system) so it can't exist". Yeah, I'm running Firefox in the 2GB left over on my 8GB laptop - how hard can it be to write efficient code.. memory hog or slightly worse memory hog isn't much of a difference to me.

And of course I cant get the extensibility I used to have; and the constant pestering every-single-time the browser gets focus to do an upgrade. Going back to Chrome; though I expect things to get shaken up for the better soon enough (so over this old-skool grind with poorly functional, slow and unreliable software: bring on the AI)

rwhitebrook 於 1 個月前 詢問

jonzn4SUSE 最近回覆於 1 個月前

Selfreaload page even if i use it

Hello! I ran into one problem - my pages self-reloading. Even if i am on page, i can watch video on YouTube or read more articles - in one time page just self-reloading. … (閱讀更多)

Hello! I ran into one problem - my pages self-reloading. Even if i am on page, i can watch video on YouTube or read more articles - in one time page just self-reloading.

My PC have a 32GB RAM, so i don't think what problems is in my PC or insufficient memory. What the problem could be?

ToDoNothing 於 1 個月前 詢問

cor-el 最近回覆於 1 個月前

Update on/about 21 April 2021 caused crash on quit

I am using Mac OS x 10.15. The FireFox Update on/about 21 April 2021 caused crash on quit. I have read the two pages of Widevine plugin issues, but I do not use FireFox … (閱讀更多)

I am using Mac OS x 10.15. The FireFox Update on/about 21 April 2021 caused crash on quit. I have read the two pages of Widevine plugin issues, but I do not use FireFox for viewing videos. I have no Widevine or similar plugin. Every time since the 4/21 update, when I click "Quit FireFox" It goes into a slow routine, then a pop-up asks if I want to report the crash. I have shared the data requested when I get the crash pop-up. I have used FireFox since v.3.? when it came out way back when. Obviously I liked it better when I did not have delay and crash to quit the browser.

This went on for about two years and was fixed about a week ago (Thank you!!!), now broken again with 110.0.1.

Please, any reason not to roll back to the previous version and have a smooth shutdown again?

2fer 於 2 個月前 詢問

2fer 最近回覆於 1 個月前

  • 已解決

Messages on community sites are garbled.

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box wit… (閱讀更多)

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box with the reply pops up. This is the result.

<a class="link" href="fast-xi3567{fast-xi3567-7385}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7386}fast-xi3567</a> replied to <a class="cwt-link" href="fast-xi3567{fast-xi3567-7387}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7388}fast-xi3567</a>. fast-xi3567{fast-xi3567-7389}fast-xi3567 <a href="fast-xi3567{fast-xi3567-7390}fast-xi3567" target="_self"> fast-xi3567{fast-xi3567-7391}fast-xi3567 </a>

pete_scott2 於 3 個月前 詢問

pete_scott2 於 1 個月前 解答

Roboform on Firefox

Roboform not working with Firefox version 110.0 on Windows 11. Works on Chrome and Edge. I've always preferred Firefox, but I'm very dependent on Roboform, so I'm migrati… (閱讀更多)

Roboform not working with Firefox version 110.0 on Windows 11. Works on Chrome and Edge. I've always preferred Firefox, but I'm very dependent on Roboform, so I'm migrating to Chrome until Firefox is able to see Roboform.

gmike 於 3 個月前 詢問

GRS 最近回覆於 1 個月前

  • 已解決

FF crashes and hangs Gnome GUI too Ubuntu 22 FF 110

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also up… (閱讀更多)

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

jon109 於 3 個月前 詢問

jonzn4SUSE 於 3 個月前 解答

Portable Firefox 111 and 112 Won't Start

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start. (edited title that add 'portab… (閱讀更多)

I've been using the portable version of Firefox for years. Every release up to 110 has worked great. But release 111 and 112 won't start.


(edited title that add 'portable' - c)

vbpyvpdyyztlafeutz 於 1 個月前 詢問

Terry 最近回覆於 1 個月前