Firefox 社群討論區

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either by copy and paste or by typing it in. By not accepting it I mean the login space remains blank. I disconnected from my VPN, no change. I was able to access the site normally using MS Edge.

I am running Windows 11, 64-bit.

Any help would be appreciated.

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a Bitwarden update will fix the problem. Anyway, I know what the problem is now.

Thanks again.

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

This is in response to zeroknight. Sorry, I didn't know how to reply directly to your email.

I deleted the site cookies and disabled tracking protection with no success, however, I was able to login in trouble shooting mode. I went back to normal mode but was still unable to login. Is there anything I can do to correct the problem?

Thanks for the reply.

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

In the appdata\roaming\Mozilla\Firefox\Profiles\xyz\storage\archives folder there are 2 folders, \0 and \default. They contain over 500MB between them and are not cleared out by removing all website data (it did clear out Storage/Default). Can the content of these 2 folders be deleted? The \0 folder contains 30 folders with dates for the folder name ranging from 2022-01-16 to 2023-10-26 for a total of 115 MB. The \default folder contains over 1000 folders dated from today back to 2017 for a total of 475 MB. The names of the folders in \default are variations of websites visited and pages I have saved elsewhere (https++++www.xyz.com and file++++c++doc+ etc.)

I tried searching "storage\archives" and came up blank, I hope no one else has answered this in some other thread. Thank you for any info.

Could you kindly advise? WashingtonPost.com does NOT ask to accept cookies even after I deleted all cookies, website data and cache (but in Opera it does ask for cookies), after Firefox automatically deleting cookies and website data after closing Firefox, and after cleaning cookies, website data and cache with Ccleaner — WHY? Which mechanism of Firefox is exploited by WashingtonPost.com? And what should I do? Thank you!

Yesterday I clicked the download button "Download the latest version of Firefox", and restarted my laptop. After this my bookmarks disappeared and my only method to retrieve them was to restore my system back to an earlier time period. Now, I'm offered that same download but NO THANK YOU until I know I'll still have my data.

My home screen and all other browsing screens are so high and wide that I can't scroll down because the side slide bar is not on the screen. I have no idea how this happened! I can't find any articles that help me reduce the screen size that I can understand. There seems to be no solution option in firefox settings to adjust the screen size. The View tab does not help because it just offers zooming of the data on the screen, not the actual size of the screen.

I am going to use Chrome and/or MS Edge until this screen size issue is resolve by firefox, and I may not come back to using firefox any more - including cancelling my subscription to Mozilla VPN.

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log into the Your Neighbourhood Credit Union (YNCU) website. I could enter my user name, password and security question but then I received a message, on their website: "The system is experiencing problems. Please try again later." (see attachment below). After working with YNCU staff for HOURS, it was suggested that I log in using "Microsoft EDGE" browser. My login was accepted in seconds - NO problems. Today I attempted to log into the Canada Revenue Agency (CRA). Again I was able to enter my user name, password and answer to my security question. The response I received was: "404 -- NOT FOUND From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10,4.5 404 Not Found The server has not found anything matching the Request-URI. No indication is given of whether the condition it temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address." I immediately attempted to log into the CRA website using "Microsoft EDGE" and was IMMEDIATELY granted access after entering security information. I REALLY LIKE using the FIREFOX browser - and detest using Microsoft EDGE, but unless this access issue is resolved I will be forced to use EDGE :(.

My webite https://www.tanzaniabirds.net/alphabetical1.htm#gsc.tab=0 has an SSL certificate. The website shows as secure on Edge, Chrome and Safari but not on Firefox. The message on the Firefox secure symbol says parts of the page such as photos are not secure. This website is practically all photos taken by me and friends. What can be done to make it show as secure on Firefox? Thanks.

I am facing an issue with my Firefox.

This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoying!!) videos will stick while audio plays in the background. This does not always happen, but once it starts there seems to be some sort of cooling off period before things work again.

Reddit video player never works, seeming to silently crash - never showing the play button or video controls overlay.

I have had miscellenious other issue with other website that include forms to fill out and navigate where the elements like "next" or "submit" are completely unresponsive.

• Refreshing the page does not fix it.
• Clearing Firefox's cache and data did not fix it.
• "Refreshing" Firefox did not fix it.

Strangely, the same video/page will always work on a Private browser window. I appreciate that these windows don't have extensions active, but I have activated every extension in private browsing and it still works.

The only extensions I have are:

• Privacy Badger
• uBlock Origin
• Bitwarden

I have no idea what it is about my "normal" browser which is broken, and why things are fine in the private window, but this is immensely frustrating.

I really don't want to have to change to another browser (Chrome... ew...) but I need this fixed if I am to continue.

Hello,

Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows computer with Windows 11. It works on my Android phone, but not on my desktop.

Thank you, Tom

The most recent update, has caused my firefox to not work properly. Firstly i noticed that it reset all my extensions and themes and now i have noticed that it has affected some sites i was storing data on, for example, i use a site which keeps a track of all the camos i have achieved for Call of Duty MW3. This has now been reset. These can all be redone, but it is something i shouldn't have to do, with an update, as it has never happened before with a firefox update. The way it has been going, i am sure i will find more errors with firefox. Hopefully something can be done, maybe not in this instance but in future "Improvements", as it is not a good user experience!

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothing seems to work and I end up deleting the history one by one. Thank you

I updated FF per regular basis. Now I can't log into Google because my phone is no longer an option. A tablet is an option but it's physically inaccessible. All I did was click update and restart. Nothing unusual about that. My phone can't access Google accounts either. I'm not the most tech savvy and so I have no clues how to remedy this situation.