Firefox 社群討論區

Greetings--

Every time I try to log in to a one of my websites I need, I get the below screen visual. "Callback" in the tab area, "mypti.com" with a lot of numbers behind it in the address bar, and a totally blank screen - nothing else. Also, when I try to log back into the website I am unable to do so at all unless I clear my data and cookies from my browser cache.

Can you help me figure out why? This does not happen on any other webpage/website other then this one. Any suggestions, advice, or recommendations?

I am using Windows 10 Home Pro, and as far as I can see, my Firewall does not appear to be blocking anything as far as I can tell......and I am set up to allow pop ups on visited websites.

I look forward to hearing from you.

Thank you.

Every time I try to access Citbank to view my account I get a screen that says "Failed Connection". How can I stop this? This is "CITBANK" not Citibank. Thank you for your time.

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Hi

i use Mozilla at work, in logistics.

When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty useful, and we have used it extensively...now for some reason it has just disappeared and we cant get back.

See uppploaded imgage, tried to follow the instructions,..... also in my edition there is no subheading caled "Formulär & autofyll", it just says "Autofyll".

So the question is, what to do to get the autofill back.

Thnaks for all the help i can get.

///

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.

This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I have nothing but problems with firefox since the last new updates. Sites hang, gmail can't be accessed, it takes 100x longer for sites to load, firefox uses huge amounts of memory and CPU, etc, etc.

I am so fedup spending valued worktime having to solve firefox issues each time they decide to make updates - which seems to be more and more frequent. How can I roll back to a previous version and permanently disable any further updates?

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back.

There are no blank shortcut icons on the page anymore. No setting to enable them. Shortcuts are enabled. Page is mostly blank, only has Firefox icon.

I tried to close and open Firefox as well as disabling and enabling the shortcut setting. Adding more rows did not do anything.

Before this issue occurred, I had one shortcut on the page that was linking to localhost. I opened the edit window to the shortcut and pasted the same address and saved changes. After that I removed the shortcut. All of the blank tiles immediately got removed from page and I had no way of adding more shortcuts.

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I wanted Firefox to access my computer. I've always said yes and the updates have never caused a problem - until today.

I would appreciate an email ([edited email from community support forum]) letting me know how to get this to work.

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Reviewing posts pertaining to SECURE CONNECTION FAILED and error code related to that message, one of the suggestions found on-line is to delete any listing from the Certificate Manager that is/may be a problem. However, NONE of those suggestions or discussions makes any mention about "how does one determine which listings those are?"

Relative novice here; was considering whether the "solution" was to merely delete all of the certificate listings, with the hope that the system would then repopulate what was necessary as time went on; some on-line information seems to indicate that to be not a good course of action . . . so my course of action has been to do nothing.

Question remains: how does one determine which listings can be deleted?

Thanks for any clarification.

Hello, Firefox won't save my download history between sessions, history is set to remember. I tried doing the refresh on the installer and even reinstalling firefox and deleting all mozilla folders in %localappdata% and %appdata% before reinstalling. it just forgets all downloads once I close firefox.

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