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Angry birds wont load, I just get ad banners and a white screen.

已張貼

This started on Monday, I went to play the weekly tournament but all I got was a white screen with angry birds ad banners top and bottom. I have googled this and so far I have tried Updating flash, shockwave, java. I tried clearing cookies and cache, Uninstalling firefox and reinstalling, tried with my antivirus off, tried uninstalling my antivirus, tried updating graphics drivers. I cant think of anything else to try, I know it's a local issue as I have friends who tell me theirs is ok. Between Sunday (when i was able to play) and Monday, nothing on my laptop changed, except the fact that it wont load, I've tried several other games on facebook but this is the only one that wont load.

This started on Monday, I went to play the weekly tournament but all I got was a white screen with angry birds ad banners top and bottom. I have googled this and so far I have tried Updating flash, shockwave, java. I tried clearing cookies and cache, Uninstalling firefox and reinstalling, tried with my antivirus off, tried uninstalling my antivirus, tried updating graphics drivers. I cant think of anything else to try, I know it's a local issue as I have friends who tell me theirs is ok. Between Sunday (when i was able to play) and Monday, nothing on my laptop changed, except the fact that it wont load, I've tried several other games on facebook but this is the only one that wont load.

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • VLC media player Web Plugin 2.1.0
  • DivX Web Player version 3.0.1.5
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • DivX VOD Helper Plug-in
  • 5.1.20913.0
  • BlackBerry WebSL Browser Plug-In
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Uploader for CANON iMAGE GATEWAY Plugin
  • NPWLPG
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • CANON iMAGE GATEWAY Mycamera Plugin

應用程式

  • Firefox 26.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

擴充套件

  • avast! Online Security 9.0.2006.53 (wrc@avast.com)
  • EPUBReader 1.4.2.4 ({5384767E-00D9-40E9-B72F-9CC39D655D6F})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2: NVIDIA GeForce GT 540M
  • adapterDeviceID: 0x0116
  • adapterDeviceID2: 0x0df4
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-25-2011
  • driverDate2: 4-21-2011
  • driverVersion: 8.15.10.2342
  • driverVersion2: 8.17.12.6830
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

修改過的偏好設定

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: https://www.google.co.uk/
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 26.0
  • gfx.direct2d.disabled: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3288691&SearchSource=2&CUI=UN20247300242375111&UM=2&q=
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1386916952
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.np-mswmp: 2
  • plugin.state.npconduitfirefoxplugin: 2
  • plugin.state.npdeployjava: 0
  • privacy.cpd.formdata: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.mixed_content.block_active_content: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1384983494

其他

  • User JS: 是
  • 輔助功能: 否
kobe 441 個解決方法 5048 個答案

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox. * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox) * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. [[Image:FirefoxSafeMode|width=520]] ''Once you get the pop-up, just select "'Start in Safe Mode"'' [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.'' Thank you.

提出問題者

Hi, Your help is much appreciated and aided me in resolving my issue. I had over looked the extensions so when I tried your suggestion I noticed I only had 2, an Epub reader and avast plug in. Obviously it's the avast, I had uninstalled my anti virus but neglected the plug in, I disabled it and hey presto. Once again Thank you very much.

Hi, Your help is much appreciated and aided me in resolving my issue. I had over looked the extensions so when I tried your suggestion I noticed I only had 2, an Epub reader and avast plug in. Obviously it's the avast, I had uninstalled my anti virus but neglected the plug in, I disabled it and hey presto. Once again Thank you very much.