Does this issue happen on another browser or no? Can you provide a screenshot? Hello,

Does this issue happen on another browser or no? Can you provide a screenshot?

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

I can't provide a screenshot. It only happens on this browser

could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

https://accounts.google.com/ServiceLogin?service=chromiumsync&sarp=1&continue=https%3A%2F%2Fwww.google.com%2Fintl%2Fen-GB%2Fchrome%2Fblank.html%3Fsource%3D0 what part? and i cant even load twitter now. I have over 15,000 followers and I dont want to lose them

Do you see an error with a certificate that the website is not trusted?

Can you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Use a compressed image type like PNG or JPG to save the screenshot.

there's a button to copy all the data into the clipboard on top of the troubleshooting information page...

(i'm not sure what role the url you have mentioned plays)

We're sorry that you are displeased with Firefox. We understand your frustration and will work with you to the best of our abilities to help you solve the issue.

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

• On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
• On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
• On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
• Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.

It made it even worser.

Can you try a new profile, does it work there.

FOLLOW THE INSTRUCTIONS IN THE ARTICLES BELOW

• Profile Manager - Create, remove or switch Firefox profiles

Hi mozillasucks

We still try to figure which problem you have.

Can you either attach a screenshot to show the problem or try to describe the steps and results (i.e. which error you see) to make it possible to give more precise advice.

If content is missing on pages then you can attach a screenshot of how you see a page and possibly give the URL as well for us to compare.
If you see an error message then you can attach a screenshot of this message or post (copy) the content of this message.

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

• Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
• In the Firefox options window click the Advanced tab, then select "General".
• In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
• Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

• Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back soon.