Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

after update a few days ago unable to get hotmail login screen

  • 1 回覆
  • 3 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

renesolak
renesolak
more options

Since an update a few days ago, I have been unable to get the Hotmail login screen using FIrefox. I can connect to Hotmail using IE though. Whether I type in the url or choose it from the drop down history menu all I get is a blank screen, no boxes to enter username or PW. The only way I can get into my hotmail is through IE. TIA for any help.

Since an update a few days ago, I have been unable to get the Hotmail login screen using FIrefox. I can connect to Hotmail using IE though. Whether I type in the url or choose it from the drop down history menu all I get is a blank screen, no boxes to enter username or PW. The only way I can get into my hotmail is through IE. TIA for any help.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).