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no videos work since upgrading to Firefox 13

  • 11 回覆
  • 39 有這個問題
  • 1 次檢視
  • 最近回覆由 rjrnz

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Since upgrading to Firefox 13, no videos will work. Everything works fine on IE, but I much prefer Firefox. I have tried rolling back to old version of Firefox and that doesn't help. I have updated all the plugins and still, no change. I have spent HOURS working on this.

I do NOT want to switch back to IE, but will have to if I cant get firefox to be fully functioning browser.

any help?

Since upgrading to Firefox 13, no videos will work. Everything works fine on IE, but I much prefer Firefox. I have tried rolling back to old version of Firefox and that doesn't help. I have updated all the plugins and still, no change. I have spent HOURS working on this. I do NOT want to switch back to IE, but will have to if I cant get firefox to be fully functioning browser. any help?

所有回覆 (11)

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hello, this has likely nothing to do with the firefox update (so downgrading or reinstalling won't help), but with adobe's update of the flash plugin to versin 11.3 which apparently is problematic when realplayer is present as well.

please refer to Flash 11.3 doesn't load video in Firefox

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Dear Mad,

I beg to differ as everything worked just fine before the upgrade. But I have found a solution and that was to disable the realplayer downloader. once done, the videos appear to work again.

thanks.

but before the upgrade, EVERYTHING worked just fine. thanks for taking the time to answer. i appreciate it.

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hello, the update of the flash plugin to version 11.3 was released by adobe on june 8th, so it might appear as if this issue is caused by the firefox update which was also released in that time frame...

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This does not work for me, any other suggestions?

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rjrnz, for me, the issue was the real player plug in. Once I removed that, everything else seemed to work ok. But it took me HOURS to figure that out.

hope that is helpful.

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Hi rjrnz, what symptoms are you having? Did you consider rolling back to an earlier version of Flash player, or disabling the new protected mode (if you have Windows Vista or Windows 7)? See Flash 11.3 doesn't load video in Firefox.

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fyi, for anyone else that may post a response, I am not being rude if I don't reply. I am leaving on a 12 day trip tomorrow. totally UNconnected.

happy discussing. I hope whoever else is having trouble with Firefox, gets it figured out.

see you later.

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Hi dbundesen, to avoid messages piling up, feel free to turn off notifications. A "Stop email updates" link appears to the right of your original question.

由 jscher2000 - Support Volunteer 於 修改

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jscher2000 THANKS!!!!!!

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What did eventually work for me was to uninstall realplayer and then all video's would play again