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Firefox crashes when I try to save files from a website

  • 3 回覆
  • 4 有這個問題
  • 72 次檢視
  • 最近回覆由 cor-el

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When I try to download info from a website Firefox stops responding. The only you can do is close Firefox and start all over.

When I try to download info from a website Firefox stops responding. The only you can do is close Firefox and start all over.

被選擇的解決方法

Obviously, the original reply was spam.

Have you read this article: Firefox crashes when downloaded files are checked by virus scan

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選擇的解決方法

Obviously, the original reply was spam.

Have you read this article: Firefox crashes when downloaded files are checked by virus scan

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Yes I read it, folowed the instuctions, but it didn't work

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Is this about downloading files like Chris assumed or displaying a website?


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).