'Open All in Tabs' stops working
Wondering if anyone else is experiencing this problem since updating to FF 12. After FF is running for several hours, clicking on 'Open All in Tabs' does not work. Restarting FF resolves the problem. Never had this problem with previous versions.
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Very odd. This problem was occurring consistently several times a day for a couple of weeks after updating to version 12. Then I ran FF in Safe Mode as suggested for a day and it never happened. Now, I've run FF in standard mode for several days and so far it has not happened again. Wonder if running in Safe Mode may have rebuilt something that had become corrupted?
Problem has reappeared...
Which extensions do you have?
- Help > Troubleshooting Information
- https://support.mozilla.org/kb/Using+the+Troubleshooting+Information+page
Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Bookmark Favicon Changer
1.62
true
bookmarkfaviconchanger@sonthakit
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper
4.9.9
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FiddlerHook
2.3.9.1
true
fiddlerhook@fiddler2.com
Firebug
1.9.1
true
firebug@software.joehewitt.com
Greasemonkey
0.9.19
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Print / Print Preview (Update)
0.7.7
true
printprintpreview-andrewsfirefoxextensions@gmail.com
Tab Utilities
1.2pre18
true
tabutils@ithinc.cn
Web Developer
1.1.9
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.enable
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.link.open_newwindow.restriction
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
browser.tabs.loadFolderAndReplace
false
browser.tabs.tabMaxWidth
100
browser.tabs.warnOnClose
false
dom.disable_window_move_resize
true
extensions.checkCompatibility.10.0
false
extensions.checkCompatibility.11.0
false
extensions.checkCompatibility.nightly
false
extensions.lastAppVersion
12.0
font.minimum-size.x-western
10
font.name.serif.x-western
Verdana
network.cookie.prefsMigrated
true
network.http.use-cache
false
network.image.imageBehavior
0
places.database.lastMaintenance
1336754191
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
plugin.expose_full_path
true
print.print_printer
Samsung ML-2250 Series
print.printer_Samsung_ML-2250_Series.print_bgcolor
false
print.printer_Samsung_ML-2250_Series.print_bgimages
false
print.printer_Samsung_ML-2250_Series.print_command
print.printer_Samsung_ML-2250_Series.print_downloadfonts
false
print.printer_Samsung_ML-2250_Series.print_edge_bottom
0
print.printer_Samsung_ML-2250_Series.print_edge_left
0
print.printer_Samsung_ML-2250_Series.print_edge_right
0
print.printer_Samsung_ML-2250_Series.print_edge_top
0
print.printer_Samsung_ML-2250_Series.print_evenpages
true
print.printer_Samsung_ML-2250_Series.print_footercenter
print.printer_Samsung_ML-2250_Series.print_footerleft
print.printer_Samsung_ML-2250_Series.print_footerright
print.printer_Samsung_ML-2250_Series.print_headercenter
print.printer_Samsung_ML-2250_Series.print_headerleft
print.printer_Samsung_ML-2250_Series.print_headerright
print.printer_Samsung_ML-2250_Series.print_in_color
true
print.printer_Samsung_ML-2250_Series.print_margin_bottom
0.5
print.printer_Samsung_ML-2250_Series.print_margin_left
0.5
print.printer_Samsung_ML-2250_Series.print_margin_right
0.5
print.printer_Samsung_ML-2250_Series.print_margin_top
0.5
print.printer_Samsung_ML-2250_Series.print_oddpages
true
print.printer_Samsung_ML-2250_Series.print_orientation
0
print.printer_Samsung_ML-2250_Series.print_page_delay
50
print.printer_Samsung_ML-2250_Series.print_paper_data
1
print.printer_Samsung_ML-2250_Series.print_paper_height
11.00
print.printer_Samsung_ML-2250_Series.print_paper_size_type
0
print.printer_Samsung_ML-2250_Series.print_paper_size_unit
0
print.printer_Samsung_ML-2250_Series.print_paper_width
8.50
print.printer_Samsung_ML-2250_Series.print_reversed
false
print.printer_Samsung_ML-2250_Series.print_scaling
1.00
print.printer_Samsung_ML-2250_Series.print_shrink_to_fit
true
print.printer_Samsung_ML-2250_Series.print_to_file
false
print.printer_Samsung_ML-2250_Series.print_unwriteable_margin_bottom
0
print.printer_Samsung_ML-2250_Series.print_unwriteable_margin_left
0
print.printer_Samsung_ML-2250_Series.print_unwriteable_margin_right
0
print.printer_Samsung_ML-2250_Series.print_unwriteable_margin_top
0
privacy.donottrackheader.enabled
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
security.disable_button.openCertManager
false
security.enable_java
true
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
ATI Radeon HD 4300/4500 Series
Vendor ID
0x1002
Device ID
0x954f
Adapter RAM
512
Adapter Drivers
aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.850.0.0
Driver Date
4-19-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17776)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 4300/4500 Series ) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
Did you try Save mode
- Help > Restart with Add-ons Disabled
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
There are too many people with this problem to chock it up to an extension. Stop recommending the standard "start in safe mod and go thru your extensions". That is ridiculous as it is sporadic. I am not using the same extensions as others with this problem so it is obviously a FireFox issue. Just use google to see how many are having this problem.
I agree with silat. This problem is particularly difficult because I can not find a repeatable sequence that produces the error. Sometimes I can go for days in either standard or safe mode without encountering the problem. Other times, it occurs multiple times per day. Perhaps someone can point me to techniques which would allow me to debug the problem when it does occur.
FF needs a better debugging protocol and tech help system. Telling we customers to try to id the plugin or addon that is the culprit is insane. Or at least it will drive you insane:)
Interesting discovery. Problem reappeared. However, if I go Bookmarks->Show All Bookmarks, right-click on a folder, and select Open All in Tabs, it works. After doing this a few times, the normal way (Bookmarks, right-click on a folder, and select Open All in Tabs) started working again without restarting FF. However, surfing some more, the problem reappeared and the new method only worked after repeated attempts. REALLY FLAKY!
Seems to add weight that this is a FF issue. How could an extension be causing FF menu actions to fail?
I remove Tab Utilitys 1.4 , Then Problem doesn't appear for 10 days. Activating Tab Utilitys 1.4 and after about 2 hours , The problem reappeared.
由 Brightz 於 修改
thank you for sharing your findings!
UPDATE
After updating to FF 13, the problem became frequent once again. Based on a suggestion found elsewhere, I deleted my profile and installed all the same extensions/plugins as before. It's been over week now and the problem has not occurred so far...
Well it's been over a month now. I'm still running same extensions as when I first reported this problem. I've even updated to FF 14. Not one single occurrence of the problem since deleting my profile.
Anyone care to speculate as to how a corrupted profile could cause such an odd behavior in FF?