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I can't print from firefox, printer says "communication not available. Will print from explorer

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I have a Dell lap top and a Dell v715 printer. I spoke with dell and could print from Windows Explorer, and told me my problem was with firefox. When I try to print from a web page or e-mail a window pops up that says "communication not available" It will print attachments and documents.

I have a Dell lap top and a Dell v715 printer. I spoke with dell and could print from Windows Explorer, and told me my problem was with firefox. When I try to print from a web page or e-mail a window pops up that says "communication not available" It will print attachments and documents.