Can you open firefox?

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash Type '''about:crashes''' in the URL bar and hit Enter. <br /> Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.