由 blank1 於 修改
I just recently started having crashing problems with 5.0.1 also. It loads up my homepage and when I go to any other page, it then proceeds to crash and then pops up with the crash report. I've re-installed 5.0.1 and that didn't help. I've also tried re-starting my computer multiple times, that also didn't help. Can someone, anyone please help with this problem.
Check and tell if its working.
This was the first place where I looked for an answer. Wouldn't be asking for help on support forum if I found a solution there.
Thanks anyway, maybe it will help someone.
由 blank1 於 修改
Did you try the suggestions in the link provided in my previous post ???
由 Hasan 於 修改
This was the first place where I looked for an answer.
Am I not clear?
-> Close Firefox (ALT + F -> Exit)
Start Firefox in Safe Mode by Holding down SHIFT key while Starting Firefox
As an alternative method, press Win + R key combination and enter one of the following in the Windows Run box:
firefox -safe-mode OR "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode
Firefox will now open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible toolbars
-> go to Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now
-> go to Tools Menu -> Options -> General -> When Firefox starts : select "Show My Home Page" -> click Reset to Default button -> place Checkmark on "Show the Downloads window when downloading a file" -> select Radio Button option2 "Always ask me where to save files"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Use Custom Settings for History" -> REMOVE Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> When using the Location Bar, suggest: select "History and Bookmarks"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button
-> Click OK on Options window
-> click the Favicon on SearchBar -> click Manage Search Engines -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons) -> Restart Firefox
-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Incompatible/Unwanted/Suspicious Themes (Persona) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.
Please do the following.
- In the location bar, type: about:crashes and hit Enter.
- In the next menu, you'll see a number of links which are comprised of random characters.
- Right click each of the top three individually and choose "Copy Link Location".
- Post the links here please by right clicking and choose "Paste" from the menu, or hit CTRL+V.