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Can't stop one email sender from going into Junk mail

  • 3 回覆
  • 0 有這個問題
  • 124 次檢視
  • 最近回覆由 Wayne Mery

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected the correct address book. The mail still went to the junk folder. I changed the 'move new junk mail to: my inbox, still went into the junk folder. I had him send me 10 emails that I marked as 'not junk' still no success. My emails come from yahoo.com - went there and there was nothing in the spam or junk folder in my yahoo email account. This is happening to only one email address. There's nothing strange in the title of the email or the content. I've run out of ideas.

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected the correct address book. The mail still went to the junk folder. I changed the 'move new junk mail to: my inbox, still went into the junk folder. I had him send me 10 emails that I marked as 'not junk' still no success. My emails come from yahoo.com - went there and there was nothing in the spam or junk folder in my yahoo email account. This is happening to only one email address. There's nothing strange in the title of the email or the content. I've run out of ideas.

所有回覆 (3)

Thunderbird does not have a white list or a black list. When all else fails, I suggest creating a filter for that individual's email.

I have done this and it doesn't help. e-mails from this sender still going to junk. Strange thing is that the logs don't show them being routed to Junk.

Does the message in fact have Thunderbird's flame icon in the spam column? If not, then it wasn't put there by Thunderbird.

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