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can't log into outlook

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  • 54 次檢視
  • 最近回覆由 GardenSurfer

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I am trying to set up new outlook email on win 7 64 bit. I can send/receive to myself as test from within outlook but Thunderbird won't log in or download folder except inbox. Clicking inbox gives message in tray:

"The current command did not succeed. The mail server for account xxxxxxxx@outlook.com responded: User is authenticated but not connected "

See Screenshot for settings used

Do I need an Oauth2 password and where is outlook do I create?

I have the same problem with android. This say "user authenticated but not connected"

I am trying to set up new outlook email on win 7 64 bit. I can send/receive to myself as test from within outlook but Thunderbird won't log in or download folder except inbox. Clicking inbox gives message in tray: "The current command did not succeed. The mail server for account xxxxxxxx@outlook.com responded: User is authenticated but not connected " See Screenshot for settings used Do I need an Oauth2 password and where is outlook do I create? I have the same problem with android. This say "user authenticated but not connected"
附加的畫面擷圖

所有回覆 (6)

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Authentication must be Oauth2 and be sure to use complete email address

有幫助嗎?

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david said

Authentication must be Oauth2 and be sure to use complete email address

I have Oauth2 in the outgoing server settings and have complete email address

有幫助嗎?

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Just to share a thread. I do not use Outlook and cannot advise on a solution, but I noticed this similar thread that found a solution. That thread is at https://support.mozilla.org/en-US/questions/1400644 It's rather long, but interesting. They solved what appears to be the same issue by disabling ipv6 in config editor. I hope it may work for you. From their post, there seems to be a Microsoft problem with ipv6. Good luck.

有幫助嗎?

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I deleted and added it again. Now it goes as far as looking for folders then"user authenticated but not connected". It has aOAuth2 password

有幫助嗎?

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有幫助嗎?

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Thanks everyone. I'm not sure whose link found it at

Here's how I solved it Thunderbird has to be set up correct server settings etc Log into Outlook email on browser Click the gear top right Forwarding and IMAP POP and IMAP at the bottom Enable whichever one you want POP or IMAP or both

see screenshot

由 GardenSurfer 於 修改

有幫助嗎?

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