搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to download Firefox

  • 無回覆
  • 0 有這個問題
  • 2 次檢視
more options

I'm a mac user. A few days ago, I got a message on Firefox stating that a new update wasn't able to download automatically, and it advised me to download the latest version of the app instead. I attempted to do this from the Mozilla site, but the file would never download no matter how long I waited; it would get all the way to the end and just spin endlessly without completing the download. I thought I might be having some issue with Firefox in general, so I attempted to uninstall and reinstall the app; I uninstalled it but then found myself still unable to download the app to reinstall it even while using other browsers like Chrome or Safari. I've tried repeatedly to download the app while connected to different wi-fi networks, networks which I've known to be stable. I've been able to download other files without an issue (although none I've tried are as large). I even tried to complete the download using a proxy site, but was still unsuccessful. Is there anything else I can try? Thank you!

I'm a mac user. A few days ago, I got a message on Firefox stating that a new update wasn't able to download automatically, and it advised me to download the latest version of the app instead. I attempted to do this from the Mozilla site, but the file would never download no matter how long I waited; it would get all the way to the end and just spin endlessly without completing the download. I thought I might be having some issue with Firefox in general, so I attempted to uninstall and reinstall the app; I uninstalled it but then found myself still unable to download the app to reinstall it even while using other browsers like Chrome or Safari. I've tried repeatedly to download the app while connected to different wi-fi networks, networks which I've known to be stable. I've been able to download other files without an issue (although none I've tried are as large). I even tried to complete the download using a proxy site, but was still unsuccessful. Is there anything else I can try? Thank you!

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題