搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Changed primary account email, removed old primary. Now can't reuse for another Mozilla account

  • 無回覆
  • 0 有這個問題
more options

So Firefox doesn't do profiles. I have been syncing my work purpose laptop with my personal email, I now also want to sync my home desktop Firefox but don't want to merge the data.

I added a secondary email, my work email to the Mozilla account, made it the primary, then unlinked the secondary email.

Why is it not letting my reclaim or create a new account using my unlinked former primary and personal email so that I can use on my home computer.

Thanks, and when I try to create a support ticket it just auto generates a ticket closed notification.

So Firefox doesn't do profiles. I have been syncing my work purpose laptop with my personal email, I now also want to sync my home desktop Firefox but don't want to merge the data. I added a secondary email, my work email to the Mozilla account, made it the primary, then unlinked the secondary email. Why is it not letting my reclaim or create a new account using my unlinked former primary and personal email so that I can use on my home computer. Thanks, and when I try to create a support ticket it just auto generates a ticket closed notification.

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題