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Lost Firefox Icon

  • 5 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 Kiki

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I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings, it's there, and checked as my browser, but there's no longer an icon to click on. I went to the app store thinking it had somehow become deleted, and instead of being able to get the app, it just says Open, meaning that it should be on my phone. How do I get the icon back? The way it is now, I can't even delete and re-install it.

I had been using Firefox on my iPhone for forever. All of a sudden the icon just disappeared, so I can no longer use it as my browser. When I check my apps in Settings, it's there, and checked as my browser, but there's no longer an icon to click on. I went to the app store thinking it had somehow become deleted, and instead of being able to get the app, it just says Open, meaning that it should be on my phone. How do I get the icon back? The way it is now, I can't even delete and re-install it.

被選擇的解決方法

Uhm, ok. I think you need to tap from the App Library and not the Settings page. Please see my recording of how to do it here.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

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Hey Leslie,

Are you sure you didn't remove it from your Home Screen by mistake? Have you tried looking for it from the App Library instead?

有幫助嗎?

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I'm positive that I didn't remove it from the home screen. It is in my app library, but there's no option there to remove it, so that I could just try to reinstall it.

有幫助嗎?

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Leslie said

I'm positive that I didn't remove it from the home screen. It is in my app library, but there's no option there to remove it, so that I could just try to reinstall it.

Weird.. Normally, there should be an option to Remove the app if you long tap on the app icon from App Library folder. Can you make sure if you're not trying to tap from the search result screen instead?

有幫助嗎?

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When I long-tap the icon in Settings, nothing happens at all. It just takes me to the screen where I've set up the options for using it. This is just weird!

有幫助嗎?

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選擇的解決方法

Uhm, ok. I think you need to tap from the App Library and not the Settings page. Please see my recording of how to do it here.

有幫助嗎?

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