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Amazon Prime Video won't play video on Firefox

  • 2 回覆
  • 25 有這個問題
  • 488 次檢視
  • 最近回覆由 twainer

marketlink4u
marketlink4u
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Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provide no answer. This has been an ongoing problem for several months. I have tried their trouble shooting steps of restarting my system, signing out and re-signing in on Amazon and closing and re-opening Firefox. Allow DRM content is checked on my settings. Thanks.

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provide no answer. This has been an ongoing problem for several months. I have tried their trouble shooting steps of restarting my system, signing out and re-signing in on Amazon and closing and re-opening Firefox. Allow DRM content is checked on my settings. Thanks.

由 marketlink4u 於 修改

被選擇的解決方法

Problem solved. Updated Widevine! Thanks, Marketlink4u

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

marketlink4u
marketlink4u 提出問題者
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選擇的解決方法

Problem solved. Updated Widevine! Thanks, Marketlink4u

twainer
twainer
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I found my widevine plugin was up to date; The solution was to shutdown Adblock for the video page on my linux system. I've recently switched from Chrome to Firefox and finding a few 'gotchas' like this that needed resolved. I'm not sure why this was required. Chrome plays prime videos with Adblock running on the page. Must be something extra going on, but disabling Adblock on prime videos fixed my issue.