搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird inbox has messages, but they don't show on the screen.

  • 2 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 Electrojim

more options

I just completed changing the storage location for Thunderbird email messages, from AppData/Roaming to a new Thunderbird folder under Documents. This was to ensure that my computer quick-backup utility would save emails. I followed Mozilla instructions and all went well, everything seems still to work just fine, except that one POP email account shows nothing in the appropriate Thunderbird Inbox now. Sent messages show up, and new incoming messages to that account go into the Inbox and show, but all the old ones from before the location change just don't populate the Inbox listing area. The Inbox file at the new location has messages in it, I can see and read them with Notepad, but there's no corresponding Inbox message list for that one account. What could have gone wrong, and is it possible to somehow 'activate' the old messages so they show, or move them again from the original AppData/Roaming location to the new one? Thanks!

I just completed changing the storage location for Thunderbird email messages, from AppData/Roaming to a new Thunderbird folder under Documents. This was to ensure that my computer quick-backup utility would save emails. I followed Mozilla instructions and all went well, everything seems still to work just fine, except that one POP email account shows nothing in the appropriate Thunderbird Inbox now. Sent messages show up, and new incoming messages to that account go into the Inbox and show, but all the old ones from before the location change just don't populate the Inbox listing area. The Inbox file at the new location has messages in it, I can see and read them with Notepad, but there's no corresponding Inbox message list for that one account. What could have gone wrong, and is it possible to somehow 'activate' the old messages so they show, or move them again from the original AppData/Roaming location to the new one? Thanks!

被選擇的解決方法

Many thanks for this, Toad-Hall. This is valuable info and introduces an email novice to how Thunderbird organizes and presents mail messages.

I have since discovered that my problem was unfounded in this case. The messages in the Inbox that were not showing on the list were those that had been manually deleted. The plea for help predated my understanding of those deleted messages remaining in the Inbox until the box was compacted.

I do appreciate your responses to my questions. One misgiving in my migrating to Thunderbird was concern over customer support. But the forum does seem to be pretty active.

The look of the new (to me) 115 version ought to elevate Thunderbird's standing among email clients. Very nice.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

re: but all the old ones from before the location change just don't populate the Inbox listing area. The Inbox file at the new location has messages in it, I can see and read them with Notepad, but there's no corresponding Inbox message list for that one account.

TRy this first to see if it is just an indexing issue:

  • Right click on 'Inbox' and select 'Properties'
  • Click on 'REpair fodler' button
  • click on 'OK'

If the above does not work Check the following:

  • Exit thunderbird - this is important
  • Access new location where emails now stored.
  • In pop account name folder - Open the 'Inbox' mbox file using Notepad

Each email will start lines like this: this is an example

  • From - Sun Dec 28 18:14:40 2014
  • X-Mozilla-Status: 0001
  • X-Mozilla-Status2: 00800000

Use 'Edit' > 'Find' Look for this line: X-Mozilla-Status: (not X-Mozilla-Status2:)

  • Make sure the X-Mozilla-Status: has the number 0001
  • Save the file.
  • delete the 'Inbox.msf' file. A new one will be auto created.
  • Start Thunderbird.

If emails were marked with eg: 0009 then they would be hidden. Report on whether this worked.

由 Toad-Hall 於 修改

more options

選擇的解決方法

Many thanks for this, Toad-Hall. This is valuable info and introduces an email novice to how Thunderbird organizes and presents mail messages.

I have since discovered that my problem was unfounded in this case. The messages in the Inbox that were not showing on the list were those that had been manually deleted. The plea for help predated my understanding of those deleted messages remaining in the Inbox until the box was compacted.

I do appreciate your responses to my questions. One misgiving in my migrating to Thunderbird was concern over customer support. But the forum does seem to be pretty active.

The look of the new (to me) 115 version ought to elevate Thunderbird's standing among email clients. Very nice.