搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Nothing works tonight

  • 無回覆
  • 0 有這個問題
  • 3 次檢視
more options

I think you just installed a new version, because a Firefox page popped up, and all the other pages I have open "stopped" working. Maybe because some extension stopped working? Actually a lot of extensions stopped working. I hope when I push the "share data" button down there it'll send you my extensions list.

"Stopped working" means sometimes nothing displays at all; I can't get white-on-black to work; other things I can't remember. This was working a couple of hours ago and suddenly it isn't. So, can you tell me how to back up to a Firefox that works for me?

P.S. I got a this-tab-just-crashed message while reading the troubleshooting info window. Luckily restoring the tab remembered what I'd typed.

I think you just installed a new version, because a Firefox page popped up, and all the ''other'' pages I have open "stopped" working. Maybe because some extension stopped working? Actually a lot of extensions stopped working. I hope when I push the "share data" button down there it'll send you my extensions list. "Stopped working" means sometimes nothing displays at all; I can't get white-on-black to work; other things I can't remember. This was working a couple of hours ago and suddenly it isn't. So, can you tell me how to back up to a Firefox that works for me? P.S. I got a this-tab-just-crashed message while reading the troubleshooting info window. Luckily restoring the tab remembered what I'd typed.
附加的畫面擷圖