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Account Login Problem

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  • 0 有這個問題
  • 13 次檢視
  • 最近回覆由 Dropa

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Hello there! My name is Bilal and I synced my Firefox account to my other mail [email]@gmail.com. I enabled the 2F Verification and used an authentication app on my old mobile phone. My mobile phone got busted and I also don't have the backup codes. Would you please help me with this and provide me a solution to lg in back to my account because there are a lot of passwords etc. in my account. I do have access to my gmail account, so if you need any kind of verification, please do.

Hello there! My name is Bilal and I synced my Firefox account to my other mail [email]@gmail.com. I enabled the 2F Verification and used an authentication app on my old mobile phone. My mobile phone got busted and I also don't have the backup codes. Would you please help me with this and provide me a solution to lg in back to my account because there are a lot of passwords etc. in my account. I do have access to my gmail account, so if you need any kind of verification, please do.

由 Andrew 於 修改

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This is user forum and if your device is lost or broken that receives the reset or code there's nothing more any other users on here can do to help this situation here. If your reset isn't working then that is consider a lost account.