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Constant crashes even after creating new profile

  • 3 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

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I've been using FF for quite some time. Until it started crashing tabs constantly, even just after opening a new tab. I tried disable extensions, but didn't fix it. Then I created a fresh new profile and just used sync. Same results. Chkdsk is fine, no malware. I don't know what else to try.

Windows 10 21H2

Here are the last 2 log IDs:

b0e64f21-f625-4854-b855-20406a47906f dc28686d-1a32-4586-87ca-c056cccc2562 dd8d5ef4-3399-454a-b229-7cdf1e997bd6 37f98890-17fa-4611-8ebf-0d30b7acdaa3 02a3ef86-c0e6-4ebc-a7a3-7204f2452e23

I've been using FF for quite some time. Until it started crashing tabs constantly, even just after opening a new tab. I tried disable extensions, but didn't fix it. Then I created a fresh new profile and just used sync. Same results. Chkdsk is fine, no malware. I don't know what else to try. Windows 10 21H2 Here are the last 2 log IDs: b0e64f21-f625-4854-b855-20406a47906f dc28686d-1a32-4586-87ca-c056cccc2562 dd8d5ef4-3399-454a-b229-7cdf1e997bd6 37f98890-17fa-4611-8ebf-0d30b7acdaa3 02a3ef86-c0e6-4ebc-a7a3-7204f2452e23

所有回覆 (3)

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New one: 37b5e8be-cb67-40cb-a730-a592d83005cd

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What security software are you running? Have you tried Windows in Safe Mode?

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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar. If a line on the about:crashes page doesn't start with "bp-", you can click this line to submit the crash report. The link will be updated and gets a "bp-" prefix if the report is submitted successfully.

  • please do not add the "bp-" prefix yourself

See also: