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Stuck in unnutural state

  • 2 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 tom.cada

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Hi, yesterday I got a new computer and I installed the Firefox on it, but when I started the browser for the first time, it was a mistake (I pushed the button by accident), so I immediately closed it. It was asking something about allowing the use of coolkies, but I didn't answer to that and simply closed the window.

The thing is that since then my firefox don't load properly. The buttons and the autocomplete are normally responding, but all pages (including the settings) are blank and sometimes it won't start at all and I have to close it with taskmanager to make it open next time (but still blank).

Does anyone have the idea what's going on?

Thank you.

Hi, yesterday I got a new computer and I installed the Firefox on it, but when I started the browser for the first time, it was a mistake (I pushed the button by accident), so I immediately closed it. It was asking something about allowing the use of coolkies, but I didn't answer to that and simply closed the window. The thing is that since then my firefox don't load properly. The buttons and the autocomplete are normally responding, but all pages ('''including the settings''') are blank and sometimes it won't start at all and I have to close it with taskmanager to make it open next time (but still blank). Does anyone have the idea what's going on? Thank you.

被選擇的解決方法

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This shouldn't cause issues will all pages being blank, so it is likely that something else is wrong in your case.

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

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選擇的解決方法

This cookie pop-up message can be about new Enhanced Tracking Protection features.

See these articles for more info:


This shouldn't cause issues will all pages being blank, so it is likely that something else is wrong in your case.

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

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Thanks for the answer. :)