搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

more options

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!! FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome. Very unhappy with this I am using a MacBook Pro and latest version of FIrefox 100.0 PLEASE HELP ASAP!!!!!
附加的畫面擷圖

被選擇的解決方法

I don't know what happened but an hour later it was all back up and running. When refreshed the page both google and gmail came back fine. must have been a glitch or bug with FIrefox. Very painful and frustrating.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Google and Firefox have been having issues of late. Check out: https://support.mozilla.org/en-US/questions/1376747#answer-1504303

more options

選擇的解決方法

I don't know what happened but an hour later it was all back up and running. When refreshed the page both google and gmail came back fine. must have been a glitch or bug with FIrefox. Very painful and frustrating.

由 nz.jason.duncan 於 修改

more options

Or Google did the fixing.

As long as the problem is gone.

more options

If it was a google issue then Firefox should show on the page as such. Not the error message I got. Very misleading from Firefox. Not a good way to keep loyal users. But yes, the error is gone so that's the main thing.

由 nz.jason.duncan 於 修改