Firefox Mobile Freezes Sign-in/Sync
I have a samsung sm-a215u1, with Firefox Mobile installed from the app store. When I try to sign in, the app freezes. I can't enter any email address, the cancel link does not work either. If I use the QR code to sign in, it doesn't let me confirm pairing on the Samsung. None of the links work after the confirm pairing screen comes up.
Suggestions?
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Hi
Are you able to take a screenshot of the screen where Firefox for Android freezes (with any personal data obscured)?
Does this help?
Thank you. I will remove that image as it has your IP address and this is a public forum.
Are you seeing a pairing confirmation message appear in your other copy of Firefox?
It only says to confirm on device.
Do you see a message appear in your other copy of Firefox?
On the desktop, it stops at Approval Now Required on you other device.
The cell phone stops at Confirm Pairing - the blue confirm pairing button changes colour and then freezes. I cannot click on anything in Mozilla after. I just let it continue to try pairing until I get a screen that says " Pairing not successful" with a red button that says "Unexpected Error".
Thank you in advance for your help.