I cannot access the Allstate insurance payment page.
Firefox just has a circle of blue dots going around on the payment login page. I had to use Microsoft Edge (shudder) to login to make my payment, so it appears the problem isn't on Allstate's end, apparently.
I refreshed Firefox about 2 months ago, and it worked fine then. I've changed nothing since.
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Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
I got my answer from Allstate. They no longer support Firefox due to recent issues with Firefox's secure connection implementation.
Bummer.
I contacted an administrator;
FredMcD said
Could you check this out, please? sophieblue [https://support.mozilla.org/en-US/que.../1350271#answer-1443067|said] I got my answer from Allstate. They no longer support Firefox due to recent issues with Firefox's secure connection implementation.
AliceWyman said
The user needs to report the allstate webpage address (url) and the error message. See tis bu report for an example: https://bugzilla.mozilla.org/show_bug.cgi?id=1143031
There's no error message, but I'll give it a shot! Thanks!