unable to log into my banking program when DuckDuckGo is active. Also, Site states Google is my primary search engine
I am not computer literate. I need help with my Firefox account and do not understand how to get it. Is the a chat service available?? Also, DuckDuckGo is not my search engine....it says Google is my search program.
I assume you mean the DuckDuckGo Privacy Essentials extension.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.