搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Cannot sync data between laptop and Android phone

more options

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices.

Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins.

By the way, i can send a tab from laptop to phone, so they are connected.

I've checked Firefox Sync troubleshooting and tips but none helped.

What shell I do?

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices. Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins. By the way, i can send a tab from laptop to phone, so they are connected. I've checked [[Firefox Sync troubleshooting and tips|Firefox Sync troubleshooting and tips]] but none helped. What shell I do?

被選擇的解決方法

Ок, it has synced after installing Lockwise Serivce and restarting mobile device.

Is this really necessary for syncing? And if it is, why it isn't mentioned anywhere? it's too difficult procedure for such a simple task

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

more options

Seburo said

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now

Unfortunately I've done it already several times and had no effect.

more options

選擇的解決方法

Ок, it has synced after installing Lockwise Serivce and restarting mobile device.

Is this really necessary for syncing? And if it is, why it isn't mentioned anywhere? it's too difficult procedure for such a simple task