Old history
Hi,
This evening I rebooted my laptop and when I came to use Firefox again it decided to install the new version, wiping all my data in the process.
Luckily, I had backed up my bookmarks earlier in the day but unfortunately not my history.
Is there any way to get it back?
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
FredMcD said
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Hi, there is no folder on my Desktop with that name.
Hi, it's possible that Firefox has created a new empty Profile. To check, and if it's there, go back to your old one - with all your data, please see: Recover user data missing after Firefox update
Scribe said
Hi, it's possible that Firefox has created a new empty Profile. To check, and if it's there, go back to your old one - with all your data, please see: Recover user data missing after Firefox update
Only my current profile is listed.
Can anybody help?