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Firefox crashes with low virtual memory condition

  • 10 回覆
  • 1 有這個問題
  • 46 次檢視
  • 最近回覆由 pjb3pen

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I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for audiodg.exe, so that after a couple of hours or so it runs out of memory and Firefox crashes. If I use Chrome instead then this problem does not occur.

被選擇的解決方法

I see a report that might indicate that this also can be a problem with settings in the sound card.

從原來的回覆中察看解決方案 👍 0

所有回覆 (10)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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The latest crash report is 2018 - so there is no report for my problem. Firefox definitely exited, then when I restarted it I was asked whether I wanted to resume or to start afresh.

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Make sure that you have updated to Firefox 81.0.1 as that version has some fixes.

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I am running 81.0.1 already. This has been a problem for at least 6 months.

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Do you only have tab crashes because Firefox doesn't send a report for such tab crashes ?

You can check the Firefox Task Manager (about:performance) and about:memory pages.

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I checked the Firefox memory allocation and the main process was using ~200MB. I then used the offending site - Firefox fired up audiodg.exe and as I played its memory allocation increased by 20MB at every beep. I continued until the memory allocation for process audiodg.exe had reached 2GB - the Firefox memory allocation was unchanged.

I repeated the test with Chrome, which also fired up audiodg.exe but its memory allocation remained constant, with no change at each sound effect.

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There are more such reports of issues with audiodg.exe.

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Yes, I have seen those. It seems that audiodg.exe is a long-standing utility. It is obviously called by both Firefox and Chrome. But the Firefox implementation appears to be faulty and allowing a memory leak.

I will test it again on another PC just in case it is peculiar to my machine!

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選擇的解決方法

I see a report that might indicate that this also can be a problem with settings in the sound card.

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That was helpful. I tried a few sound settings and got inconsistent behaviour. I also tested on another PC and the problem did not occur. So it must be something about my system. Strange it appears with Firefox but not Chrome. At least I have a workaround!

Thanks for the prompt replies.