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"We're sorry Firefox had a problem and crashed - same fleeting pop-up every time I close down the computer

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  • 最近回覆由 theno2soco1

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I use Xubuntu OS and installed Firefox from there many 4 months ago on this my new laptop, from Ubuntu repos. I now do not know what version it was.

About a month ago I noticed that every time I closed down the computer I saw a flashing image of what appeared to be a message from Firefox. It disappeared before I could read what it was about.

I uninstalled Firefox totally yesterday by purging the system, deleting the folders/files in /etc and /usr relating to it. I downloaded it from repos and installed it again However, the flashing image still appears every time I close down.

I decided to video the close down to pause it and see what this message was about. It was as I said in the subject above. I found two crash reports in about:crashes and have submitted them.

Please tell me how to stop this repeating message.

Also, when uninstalling Firefox I saved the logins and passwords but was unable to use the resulting csv to recover them. Is there a better way than manually?

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I should have included that Firefox does not crash! Maybe it did once.

有幫助嗎?

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The attached screenshot shows that the crash report is the one crash which occurred on 07.08.2020 and that each time the computer is shut down it generates another report which is identical.

This means I am either going to have hundreds of reports, maybe thousands or, maybe I must remove and not use Firefox in the future. However, is the report generated by Firefox?? Or is it generated by the operating system which was once required to produce the report by Firefox and it will keep producing that report even if Firefox no longer is installed?

If it was easy to to replace my login password list then I would again test this using an alternative browser but Firefox is no good at replacing login password lists.

有幫助嗎?

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