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Getting Insecure Connection Message on multiple websites

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

mwpioneer
mwpioneer
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I get an Insecure Connection Message on many websites, including my bank smile.co.uk. Firefox with same version on another laptop in the household, no problem. The other laptop has same antimalware installed - malwarebytes and bitdefender. The message is as follows :

https://www.smile.co.uk/

Peer's Certificate issuer is not recognised.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:

BEGIN CERTIFICATE-----

MIID4TCCAsmgAwIBAgIJAIq2ZwFmPaDZMA0GCSqGSIb3DQEBCwUAMGAxLTArBgNV BAMMJEJpdGRlZmVuZGVyIFBlcnNvbmFsIENBLmF2ZnJlZTAwMDAwMDEMMAoGA1UE CwwDSURTMRQwEgYDVQQKDAtCaXRkZWZlbmRlcjELMAkGA1UEBhMCVVMwHhcNMTgw MTMxMDAwMDAwWhcNMTkwMjAxMTIwMDAwWjCBpzEdMBsGA1UEDwwUUHJpdmF0ZSBP cmdhbml6YXRpb24xEzARBgsrBgEEAYI3PAIBAxMCR0IxETAPBgNVBAUTCDAwOTkw OTM3MQswCQYDVQQGEwJHQjETMBEGA1UEBxMKTWFuY2hlc3RlcjEiMCAGA1UEChMZ VGhlIENvLW9wZXJhdGl2ZSBCYW5rIHBsYzEYMBYGA1UEAxMPd3d3LnNtaWxlLmNv LnVrMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA4121pIDfuAZ5QItv vBj7GpDM+tqXuYGclsnpMsQja9qFgenpWZBlck7iAT8VCZBqEuJCjFsHOV2zd/IL SFP3yckj/ApVuXpGQ+fdQhyTctaj64E5qEPuET1sXCP50aB1N50YHLHJmEUxL76Y DFWni8yrXy8TYtxjNThphkxzOrFQRyzcFjtKXSoo89mK8AVIyV+8W0bEFoso8K// Y+UCjrpVkpP63pJSPxHONZYeXnglGhIut/4NEysC5birmEIy7Z0M1SrFAwFspEfG GbI3GK0JEfg6Wx32xyXPCvIaYnCAo0z7y03UKtKxFMVWRLFky1mm3gO4RoMBtkkE qbpykQIDAQABo1YwVDA2BgNVHR8ELzAtMCugKaAnhiVodHRwOi8vMTI3LjEyNy4x MjcuMTI3OjM5MzkvMTIzZDEuY3J0MBoGA1UdEQQTMBGCD3d3dy5zbWlsZS5jby51 azANBgkqhkiG9w0BAQsFAAOCAQEAFemfKYs0ZB4BJB2aT7GwgcNVZ9V1SQnBzqdJ u1kAksZx1IT2mb3eZ2ZHxAKG3Nx0Ow9/48XCKm+E8k0qvX2MCZ9JtL2n309Ypm6i nSJYdGXColDCqVRZuediKMLoxrxyMjmZaxJSjtfx8OURs2pgdAUUl19FRgBkEu09 W0mewVf9svmHAgNNQhfj51u+Lkhc3Dt0ZvqC6oft6FAuQsE7J5JmMwazriWwY6kD wHMSDgRcxfOmKZeMzwIFx+x4+NJsDFzej/Gcgl6++dHUn7bKLNmw0IynEIPKEptI 2+EI70LRupamVJWShW0HAHCZG0yf1zqAkm9/cX43FkCcHJCtkQ==

END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIDZjCCAk6gAwIBAgIJAM8J29P+XIwOMA0GCSqGSIb3DQEBCwUAMGAxLTArBgNV BAMMJEJpdGRlZmVuZGVyIFBlcnNvbmFsIENBLmF2ZnJlZTAwMDAwMDEMMAoGA1UE CwwDSURTMRQwEgYDVQQKDAtCaXRkZWZlbmRlcjELMAkGA1UEBhMCVVMwHhcNMTAw MTAxMDAwMDAwWhcNMjcxMDE3MDgzOTAyWjBgMS0wKwYDVQQDDCRCaXRkZWZlbmRl ciBQZXJzb25hbCBDQS5hdmZyZWUwMDAwMDAxDDAKBgNVBAsMA0lEUzEUMBIGA1UE CgwLQml0ZGVmZW5kZXIxCzAJBgNVBAYTAlVTMIIBIjANBgkqhkiG9w0BAQEFAAOC AQ8AMIIBCgKCAQEA4121pIDfuAZ5QItvvBj7GpDM+tqXuYGclsnpMsQja9qFgenp WZBlck7iAT8VCZBqEuJCjFsHOV2zd/ILSFP3yckj/ApVuXpGQ+fdQhyTctaj64E5 qEPuET1sXCP50aB1N50YHLHJmEUxL76YDFWni8yrXy8TYtxjNThphkxzOrFQRyzc FjtKXSoo89mK8AVIyV+8W0bEFoso8K//Y+UCjrpVkpP63pJSPxHONZYeXnglGhIu t/4NEysC5birmEIy7Z0M1SrFAwFspEfGGbI3GK0JEfg6Wx32xyXPCvIaYnCAo0z7 y03UKtKxFMVWRLFky1mm3gO4RoMBtkkEqbpykQIDAQABoyMwITAPBgNVHRMBAf8E BTADAQH/MA4GA1UdDwEB/wQEAwIBBjANBgkqhkiG9w0BAQsFAAOCAQEAmUOFE2KB nvx/tLXNdQuqxC8JYutdGjSR622XzLg6NrKpRCXNvumTtCV0o1ksqA9jnqAX094c k9OwDTxvzw/jhKUW+Ixlw1h+8jHKuG1+kGg5SWyX6Ek6WykG92KHmoJuC8RxV5Fl tULS3xP3yKJb2dwwNFerkXlN9MLzEfgkWgcKcwwXlRksrcd1R7NR1gS1eyX2IJKR XHBaNlg1CNJk1Lco2bN1DXCAK4bOlFfsl9kSMirYD+bZKFppYMoUYIJ7mqJHvbey QWRhy6UxvzDIrJVDCh9p14Tyr5ilGdncjRWZpVHhyTorjHRWOmC67rzfZkE8cJlO hz6UZbewghOf6g==

END CERTIFICATE-----

Perhaps I should also add that when I go to the "automatically add" button, it doesn't work. Try these manual steps just comes back to this web-page, so I have to start again. What is Mozilla playing at ?

I get an Insecure Connection Message on many websites, including my bank smile.co.uk. Firefox with same version on another laptop in the household, no problem. The other laptop has same antimalware installed - malwarebytes and bitdefender. The message is as follows : https://www.smile.co.uk/ Peer's Certificate issuer is not recognised. HTTP Strict Transport Security: true HTTP Public Key Pinning: false Certificate chain: -----BEGIN CERTIFICATE----- MIID4TCCAsmgAwIBAgIJAIq2ZwFmPaDZMA0GCSqGSIb3DQEBCwUAMGAxLTArBgNV BAMMJEJpdGRlZmVuZGVyIFBlcnNvbmFsIENBLmF2ZnJlZTAwMDAwMDEMMAoGA1UE CwwDSURTMRQwEgYDVQQKDAtCaXRkZWZlbmRlcjELMAkGA1UEBhMCVVMwHhcNMTgw MTMxMDAwMDAwWhcNMTkwMjAxMTIwMDAwWjCBpzEdMBsGA1UEDwwUUHJpdmF0ZSBP cmdhbml6YXRpb24xEzARBgsrBgEEAYI3PAIBAxMCR0IxETAPBgNVBAUTCDAwOTkw OTM3MQswCQYDVQQGEwJHQjETMBEGA1UEBxMKTWFuY2hlc3RlcjEiMCAGA1UEChMZ VGhlIENvLW9wZXJhdGl2ZSBCYW5rIHBsYzEYMBYGA1UEAxMPd3d3LnNtaWxlLmNv LnVrMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA4121pIDfuAZ5QItv vBj7GpDM+tqXuYGclsnpMsQja9qFgenpWZBlck7iAT8VCZBqEuJCjFsHOV2zd/IL SFP3yckj/ApVuXpGQ+fdQhyTctaj64E5qEPuET1sXCP50aB1N50YHLHJmEUxL76Y DFWni8yrXy8TYtxjNThphkxzOrFQRyzcFjtKXSoo89mK8AVIyV+8W0bEFoso8K// Y+UCjrpVkpP63pJSPxHONZYeXnglGhIut/4NEysC5birmEIy7Z0M1SrFAwFspEfG GbI3GK0JEfg6Wx32xyXPCvIaYnCAo0z7y03UKtKxFMVWRLFky1mm3gO4RoMBtkkE qbpykQIDAQABo1YwVDA2BgNVHR8ELzAtMCugKaAnhiVodHRwOi8vMTI3LjEyNy4x MjcuMTI3OjM5MzkvMTIzZDEuY3J0MBoGA1UdEQQTMBGCD3d3dy5zbWlsZS5jby51 azANBgkqhkiG9w0BAQsFAAOCAQEAFemfKYs0ZB4BJB2aT7GwgcNVZ9V1SQnBzqdJ u1kAksZx1IT2mb3eZ2ZHxAKG3Nx0Ow9/48XCKm+E8k0qvX2MCZ9JtL2n309Ypm6i nSJYdGXColDCqVRZuediKMLoxrxyMjmZaxJSjtfx8OURs2pgdAUUl19FRgBkEu09 W0mewVf9svmHAgNNQhfj51u+Lkhc3Dt0ZvqC6oft6FAuQsE7J5JmMwazriWwY6kD wHMSDgRcxfOmKZeMzwIFx+x4+NJsDFzej/Gcgl6++dHUn7bKLNmw0IynEIPKEptI 2+EI70LRupamVJWShW0HAHCZG0yf1zqAkm9/cX43FkCcHJCtkQ== -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIDZjCCAk6gAwIBAgIJAM8J29P+XIwOMA0GCSqGSIb3DQEBCwUAMGAxLTArBgNV BAMMJEJpdGRlZmVuZGVyIFBlcnNvbmFsIENBLmF2ZnJlZTAwMDAwMDEMMAoGA1UE CwwDSURTMRQwEgYDVQQKDAtCaXRkZWZlbmRlcjELMAkGA1UEBhMCVVMwHhcNMTAw MTAxMDAwMDAwWhcNMjcxMDE3MDgzOTAyWjBgMS0wKwYDVQQDDCRCaXRkZWZlbmRl ciBQZXJzb25hbCBDQS5hdmZyZWUwMDAwMDAxDDAKBgNVBAsMA0lEUzEUMBIGA1UE CgwLQml0ZGVmZW5kZXIxCzAJBgNVBAYTAlVTMIIBIjANBgkqhkiG9w0BAQEFAAOC AQ8AMIIBCgKCAQEA4121pIDfuAZ5QItvvBj7GpDM+tqXuYGclsnpMsQja9qFgenp WZBlck7iAT8VCZBqEuJCjFsHOV2zd/ILSFP3yckj/ApVuXpGQ+fdQhyTctaj64E5 qEPuET1sXCP50aB1N50YHLHJmEUxL76YDFWni8yrXy8TYtxjNThphkxzOrFQRyzc FjtKXSoo89mK8AVIyV+8W0bEFoso8K//Y+UCjrpVkpP63pJSPxHONZYeXnglGhIu t/4NEysC5birmEIy7Z0M1SrFAwFspEfGGbI3GK0JEfg6Wx32xyXPCvIaYnCAo0z7 y03UKtKxFMVWRLFky1mm3gO4RoMBtkkEqbpykQIDAQABoyMwITAPBgNVHRMBAf8E BTADAQH/MA4GA1UdDwEB/wQEAwIBBjANBgkqhkiG9w0BAQsFAAOCAQEAmUOFE2KB nvx/tLXNdQuqxC8JYutdGjSR622XzLg6NrKpRCXNvumTtCV0o1ksqA9jnqAX094c k9OwDTxvzw/jhKUW+Ixlw1h+8jHKuG1+kGg5SWyX6Ek6WykG92KHmoJuC8RxV5Fl tULS3xP3yKJb2dwwNFerkXlN9MLzEfgkWgcKcwwXlRksrcd1R7NR1gS1eyX2IJKR XHBaNlg1CNJk1Lco2bN1DXCAK4bOlFfsl9kSMirYD+bZKFppYMoUYIJ7mqJHvbey QWRhy6UxvzDIrJVDCh9p14Tyr5ilGdncjRWZpVHhyTorjHRWOmC67rzfZkE8cJlO hz6UZbewghOf6g== -----END CERTIFICATE----- Perhaps I should also add that when I go to the "automatically add" button, it doesn't work. Try these manual steps just comes back to this web-page, so I have to start again. What is Mozilla playing at ?

所有回覆 (3)

FredMcD
FredMcD
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I don't know how to read the Certificate chain and called for more help.

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

mwpioneer
mwpioneer 提出問題者
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Just to say that I have looked at the help information posted. I do use Bitdefender but the free version, and the help above guides you to a change to the SSL scanning which does not even appear on the settings for the free version. It doesn't explain why the other laptop has no problem, either.

Perhaps there is a way to make a completely clean new install - the one I did still had my add-ons and possibly other settings carried over.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The certificate is issued by Bitdefender.

  • Subject businessCategory=Private Organization, jurisdictionC=GB, serialNumber=00990937, C=GB, L=Manchester, O=The Co-operative Bank plc, CN=www.smile.co.uk
  • Issuer CN=Bitdefender Personal CA.avfree000000, OU=IDS, O=Bitdefender, C=US

See:

由 cor-el 於 修改