X
點擊此處開啟此網站的行動版。

技術支援討論區

I can access inbox folder only in Outlook. All other folders keep loading.

已張貼

About 3 weeks ago, I started having issues with accessing folders in Outlook live. I can get to my Inbox folder, but when I click on sub-folders, it just keeps loading. On occasion, I am able to get in to one or more sub-folders randomly. I uninstalled/reinstalled Firefox, cleared cookies and cache, gone through folders and deleted as much as I could (on another browser, that will let me access those folders). Since I can access these folders via another browser, it appears to be a Firefox issue. Any help is appreciated.

About 3 weeks ago, I started having issues with accessing folders in Outlook live. I can get to my Inbox folder, but when I click on sub-folders, it just keeps loading. On occasion, I am able to get in to one or more sub-folders randomly. I uninstalled/reinstalled Firefox, cleared cookies and cache, gone through folders and deleted as much as I could (on another browser, that will let me access those folders). Since I can access these folders via another browser, it appears to be a Firefox issue. Any help is appreciated.

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:62.0) Gecko/20100101 Firefox/62.0

更多資訊

WestEnd
  • Top 25 Contributor
60 個解決方法 5376 個答案

Anything that comes from Microsoft is best to use IE or Edge for compatibility issues.

Anything that comes from Microsoft is best to use IE or Edge for compatibility issues.

提出問題者

Never had any issues with Outlook via Firefox for the last 5 years or more that I have used that browser. Not sure why there would be a compatibility issue at this late date, unless an update on Windows or Firefox has caused it to be incompatible now.

Never had any issues with Outlook via Firefox for the last 5 years or more that I have used that browser. Not sure why there would be a compatibility issue at this late date, unless an update on Windows or Firefox has caused it to be incompatible now.
WestEnd
  • Top 25 Contributor
60 個解決方法 5376 個答案

Never say never. I use IE only with web outlook because there are specific programming functions that only work in IE.

Never say never. I use IE only with web outlook because there are specific programming functions that only work in IE.