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How can I download tickets that I purchased from the French Open website?

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I purchased tickets directly from the official French Open website. They are available for download and printing and were emailed to me. However, when I try to download, I get a message that the connection failed and received data cannot be verified. I would like to be able to print these here at home in the US before I travel to Paris.

I purchased tickets directly from the official French Open website. They are available for download and printing and were emailed to me. However, when I try to download, I get a message that the connection failed and received data cannot be verified. I would like to be able to print these here at home in the US before I travel to Paris.

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  • Shockwave Flash 29.0 r0

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:57.0) Gecko/20100101 Firefox/57.0

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Shadow110 1072 個解決方法 14836 個答案

Hi, Please make sure you have turned off any adblockers before attempting the site. Also : There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

Check your Support forum for your product if the above is the case.

please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

Hi, Please make sure you have turned off any adblockers before attempting the site. Also : There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can *https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites *https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message *https://support.mozilla.org/en-US/kb/connection-untrusted-error-message *http://kb.mozillazine.org/Error_loading_websites Check your Support forum for your product if the above is the case. please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST. *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles If is your Profile : *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Note: Any customization will revert back to default, you will also need to reinstall Extensions. Please let us know if this solved your issue or if need further assistance.
Shadow110 1072 個解決方法 14836 個答案

Fyi : current version of Firefox is 59,0,2 . please update and do this until current : https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Fyi : current version of Firefox is 59,0,2 . please update and do this until current : https://support.mozilla.org/en-US/kb/update-firefox-latest-version
jscher2000
  • Top 10 Contributor
8765 個解決方法 71703 個答案

And... if you start running out of time, use Internet Explorer. Hopefully the problem does not affect ALL of your browsers.

And... if you start running out of time, use Internet Explorer. Hopefully the problem does not affect ALL of your browsers.

提出問題者

Experiencing the same problem in Chrome and Internet Explorer.

Experiencing the same problem in Chrome and Internet Explorer.
Shadow110 1072 個解決方法 14836 個答案

Hi, did you investigate possible issues with your Security Programs as per my previous post ?

What are you using now to comment here and does system with out browsers as stated have a internet connection with other programs ?

  • Repair System Registry and Files

Find the Dos Prompt or Powershell then Right Click and Run as Administrator then : Copy/Paste to Dos Window : sfc /scannow (SFC <space> /SCANNOW>) then hit Enter. Reboot when completed. Note : SFC uses local files Reboot After

Hi, did you investigate possible issues with your Security Programs as per my previous post ? What are you using now to comment here and does system with out browsers as stated have a internet connection with other programs ? *Repair System Registry and Files Find the Dos Prompt or Powershell then Right Click and Run as Administrator then : Copy/Paste to Dos Window : sfc /scannow (SFC <space> /SCANNOW>) then hit Enter. Reboot when completed. Note : SFC uses local files Reboot After

由 Shadow110 於 修改