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Hotmail not working due to error message and other people having problem but I cannot see how to fix this.

  • 1 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 Paul

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Like many other people my hotmail account not opening since error saying authentication problem. I don't understand the fixes proposed.

Like many other people my hotmail account not opening since error saying authentication problem. I don't understand the fixes proposed.

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Hi

Unfortunately Microsoft has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local Firefox installation.

In order to resolve this:

  1. Enter about:config into the Firefox address bar (confirm the info message in case it shows up) and
  2. Search for the preference named security.ssl.enable_ocsp_stapling.
  3. Double-click it and change its value to False

This will degrade a security feature in Firefox, so please revisit it in a couple of days again after Microsoft has fixed their stuff and turn it back on again then.