Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

how to stop Unwanted Folder from reappearing

more options

Every time I open Thunderbird (version 45.7.0), an Unwanted Folder appears with nothing in it. How do I stop this? I have a PC with Windows 10.

Also, Thunderbird and Firefox are slow to open when I click on the icon if that helps.

Thank you.

Robert A. Saigh

Every time I open Thunderbird (version 45.7.0), an Unwanted Folder appears with nothing in it. How do I stop this? I have a PC with Windows 10. Also, Thunderbird and Firefox are slow to open when I click on the icon if that helps. Thank you. Robert A. Saigh

所有回覆 (2)

more options

What is the 'unwanted' folder's name?

Is this unwanted folder in an imap mail account? If yes, then it is likely to be a folder on the server which you have subscribed to see. Right click on the imap mail account name in the Folder Pane and select 'Subscribe'. This shows you a list. You can unsubscribe from seeing that 'unwanted' folder.

more options

Toad Hall:

Thank you for your quick response. I went to the Subscribe section, but Unwanted was not listed. I do have an IMAP account with Charter, but this Unwanted folder appeared after, not when, I switched to Charter.

Again, thank you for your suggestion. If you have any other ideas how to resolve this pesky problem, let me know.

Have a great day.