搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Why was I billed $3 from Mozilla on my last month's visa bill?

  • 2 回覆
  • 1 有這個問題
  • 17 次檢視
  • 最近回覆由 James

more options

If it is a charge for a plug-in I do not want any plug-ins. Please delete. I did not intentionally add any plug-ins. I do not use any of them. Again, please delete.

Thank you.

If it is a charge for a plug-in I do not want any plug-ins. Please delete. I did not intentionally add any plug-ins. I do not use any of them. Again, please delete. Thank you.

所有回覆 (2)

more options

Hi   !

Firefox will   never  bill you for any plug-in   !
Could you provide a screenshot of this   'bill'   ?
In case you don't know how to do that:
How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Mozilla nor the Firefox web browser charges you for anything in order to use the Firefox browser for desktop, Android and iOS. Mozilla does not charge to install and use anything hosted at addons.mozilla.org

Do you have any information on where or what the charge was for?

Was this a Extension listed at https://addons.mozilla.org/firefox/extensions/ ? as some extension authors may have a Contribute button with a suggested amount. This is voluntary in supporting the author and is not required in order to install and use the extension.