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技術支援討論區

Long running script giving "continue" "debug" and "stop script" dialogue box. Stopping does not stop script and have to use task mgr to close firefox.

已張貼

See the attachments.

Firefox is having difficulty with a script and it appears to be having difficulty with a script in outlook.com or at least with one of the internet sites i have open, outlook.com, gmail, or outlook contacts "people". I get this script error and slow response often but not every time i'm logged in. However, it always happens with outlook.com open. Scrolling through the debug window has some references to outlook.com. It is always this same script and when it happens, stopping the script or clicking continue does nothing but hang up firefox. I have to use task mgr to kill firefox and then restart it. Can i do anything on my end to fix this very annoying issue? I have clicked on share data with outlook.com open but i'm not getting this script error at this time.

See the attachments. Firefox is having difficulty with a script and it appears to be having difficulty with a script in outlook.com or at least with one of the internet sites i have open, outlook.com, gmail, or outlook contacts "people". I get this script error and slow response often but not every time i'm logged in. However, it always happens with outlook.com open. Scrolling through the debug window has some references to outlook.com. It is always this same script and when it happens, stopping the script or clicking continue does nothing but hang up firefox. I have to use task mgr to kill firefox and then restart it. Can i do anything on my end to fix this very annoying issue? I have clicked on share data with outlook.com open but i'm not getting this script error at this time.
附加的畫面擷圖

被選擇的解決方法

I've called the big guys to help you. Good luck.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0

應用程式

  • Firefox 44.0.2
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/44.0.2/WINNT/en-US/

擴充套件

  • New Tab Override (browser.newtab.url replacement) 2.3.1 (newtaboverride@agenedia.com)
  • RoboForm Toolbar 7.9.16.9 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • Norton Identity Safe 2016.5.6.90 ({C1A2A613-35F1-4FCF-B27F-2840527B6556}) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics 4600
  • adapterDescription2: NVIDIA GeForce GTX 860M
  • adapterDeviceID: 0x0416
  • adapterDeviceID2: 0x1392
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 4095
  • adapterSubsysID: 397817aa
  • adapterSubsysID2: 397817aa
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 7-17-2015
  • driverDate2: 7-22-2015
  • driverVersion: 10.18.15.4256
  • driverVersion2: 10.18.13.5362
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 是
FredMcD
  • Top 10 Contributor
4266 個解決方法 59836 個答案

選擇的解決方法

I've called the big guys to help you. Good luck.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

I've called the big guys to help you. Good luck. Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.