I want to speak to a person.

Probably nothing to do with us. We just try to help one another with Thunderbird & Firefox. Your email provider are the people you need to contact regarding the email login password being wong. * Please see [[Problems with email and how to find help]] <br />lf you happen to be using webmail it has useful contact links: ** Gmail/Google Mail: https://support.google.com/mail/ **Yahoo Mail: http://help.yahoo.com/kb/index?page=product&y=PROD_MAIL_ML ** Outlook/Hotmail: http://go.microsoft.com/fwlink/p/?LinkId=260870 ------- Are you able to access your email by another method other than by using Thunderbird. If you are able to login by some other method and can confirm your login account name and password are correct and a valid pair then it could be an issue with Thunderbird.