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Recipient email address has '!' in address, like "!receipient@domain.com"

  • 7 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 christ1

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TB reformats the address as "!receipient"@domain.com .... [Notice the double quote]

and then I receive bounced message like this.

Delivery has failed to these recipients or groups:

"!receipient"@domain.com

The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

TB reformats the address as "!receipient"@domain.com .... [Notice the double quote] and then I receive bounced message like this. Delivery has failed to these recipients or groups: "!receipient"@domain.com The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

所有回覆 (7)

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Check your address book entries, find the incorrect email address and correct it. You'll have to check all address books, including Collected Addresses.

由 christ1 於 修改

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Thanks. But, correcting address is not in my control. The exclamation mark (!) is part of the email address of the recipient. I cannot change it.

At the most I can remove the quote marks ("") added by TB. I tried removing them, but doesn't help.

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Quote marks indicate an unneeded space in the address.

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So then what exactly is in your address book, and to what does Thunderbird 'reformat' it?

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This is not about address book. Scenario is like this:

I receive an email from !xyz@abc.com, when I reply to this email, the address in the TO field is changed by TB to "!xyz"@abc.com'. If I press Send button, mail is not delivered and I receive the "Delivery failed" message (as quoted in my first post).

If I manually remove the automatically added quote marks before pressing the Send button, I still get the "Delivery failed" message with exactly the same message. It seems TB adds quote marks before sending even if I removed them manually.

@Airmail - I know about extra space issue, but in this case there is no extra space in email address. I suspect that presence of '!' in email address may be a reason. When I use MS Outlook to receive the same mail and reply, then the mail is delivered without any problem.

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a ! is a valid character for the local part of an email address, I think the best approach would be to log the send and see exactly what is and is not being sent.

https://wiki.mozilla.org/MailNews:Logging

Then we can file a bug ( Ican not see anything either current or historical) or complain to the appropriate parties. Without the log we are guessing what is happening.

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In addition I'd suggest to verify the email address with the recipient. Having a '!' as the first character in an email address is unusual at least.

由 christ1 於 修改