比較變更

貢獻者新聞與資源頁面包含 support.mozilla.org (SUMO) 網站的貢獻者資訊。

感謝您對 '''''su'''pport. '''mo'''zilla. org'' ('''SUMO''') 網站的貢獻！正因為您努力的成果，讓我們可以對廣大的 Firefox 使用者提供協助。 __TOC__ [[T:WUWS]] ==徵求貢獻者協助== 請參考[/get-involved 幫助其它使用者]頁面快速入門，或是瀏覽全套完整的[/kb/category/30 如何貢獻]文章。 *'''L10n 貢獻者''' - 協助[[Localize Firefox Help|翻譯 Firefox 說明]]成為自己語系的內容。 *'''討論區貢獻者''' - 回答最多人詢問卻無人回應的[/en-US/questions?sort=requested&filter=no-replies 使用者支援問題] *'''Army of Awesome 貢獻者''' - 回應[/army-of-awesome 有關 Firefox 的 Twitter 訊息] *'''知識庫編輯''' - 協助更新[/contributors/need-changes 需要變動的知識庫文章] ==Helpful links for contributors== As a public good organization, our work results are made public, and you can watch as we improve our services. * [https://trello.com/b/lo2NBhas/sumo-roadmap SUMO Roadmap] tells you what we are planning on working on for the end of the year. As usual at Mozilla, we use [https://bugzilla.mozilla.org/ Bugzilla] to track bugs and enhancement requests. *If there is anything wrong on SUMO, please let us know so we can fix it. Just [https://bugzilla.mozilla.org/enter_bug.cgi?format=__default__&product=support.mozilla.org&short_desc= provide a summary and a brief description of the problem]. *You can browse a list of [https://bugzilla.mozilla.org/buglist.cgi?resolution=---&resolution=DUPLICATE&chfieldto=Now&query_format=advanced&chfield=%5bBug%20creation%5d&chfieldfrom=2013-04-01&product=support.mozilla.org recently reported bugs] and [https://bugzilla.mozilla.org/buglist.cgi?chfield=resolution&chfieldfrom=2013-04-01&chfieldvalue=FIXED&resolution=FIXED&chfieldto=Now&query_format=advanced&product=support.mozilla.org recently fixed bugs] to see what types of issues we track. Besides our production servers at [http://support.mozilla.org support.mozilla.org], we have a staging server available for testing: * '''[http://support.allizom.org support.allizom.org] - AKA "stage"''' - Updates constantly from our 'master' branch, so is running the latest code. Please attempt to reproduce bugs here before reporting. If they've been fixed already, they'll be fixed here. If you want to make a change and are unsure how it works, you can test it on this server first. ==Staying updated== If you want to watch changes to articles, go the [/localization KB dashboard], click the link on the top that says '''Email me when revisions are…''' and select the appropriate checkboxes. If you would like to take part in a meeting, please read this article - [[How To Participate In SUMO Contributor Meetings]]. '''每週會議''': We have a weekly meeting where the team discusses the latest developments. The meeting is held on Monday at 9am PT. [https://wiki.mozilla.org/Support/Weekly_Meetings This page lists the call in information and meeting notes]. Please add your comments, questions and updates to the wiki. You can also participate in [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo #sumo] during the meeting. '''每週平台會議''': A weekly meeting about the platform that powers SUMO is also held on Thursday at 9am PT. [https://wiki.mozilla.org/Support/KB/Meetings This page lists the call in information and meeting notes]. Please add your comments, questions and updates to the wiki. You can also participate in [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo #sumo] during the meeting. '''Mobile Meetings''': A mobile meeting is held every Wednesday at 10:30 am PT. You can also participate in [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo #sumo] during the meeting. ==Communication channels== We use the [/forums Contributor forums] to discuss everything about Firefox Help. You can find many of us on the [https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo IRC (via Mibbit)] channel for a chat. We also use the private message link on each profile to message individuals using SUMO. ==Contributor and group directories== ''Attracting (and keeping) new collaborators has always been via a personal contact and coaching.'' We have several ways you can get into personal contact with SUMO leaders and contributors for coaching. In addition to our user profiles, we have a forum thread for [/forums/contributors/708942 contributor introductions]. We encourage you to register on [https://mozillians.org/group/192-sumo Mozillians.org] and add the SUMO tag to your profile. The following table includes links to the groups in the SUMO project where you will find the group leaders and contributors. {| |'''支援討論區''' |[/groups/forum-moderators Moderators] |[/groups/forum-helpers Forum Helpers] | | | | |- |'''本地化''' |[/groups/bengali-bn-in-localization 孟加拉文] |[/groups/brazilian-localization 巴西葡萄牙文] |[/groups/chinese-zh-cn-localization 簡體中文] |[/groups/dutch-localization 荷蘭文] |[/groups/french-localization 法文] |[/groups/fulah-localization 富拉語] |- | |[/groups/german-localization 德文] |[/groups/hebrew-localization 希伯來文] |[/groups/hindi-localization 印地文] |[/groups/indonesian-localization 印尼文] |[/groups/italian-localization 義大利文] |[/groups/japanese-localization 日文] |- | |[/groups/korean-localization 韓文] |[/groups/malayalam-localization 馬拉雅拉姆文] |[/groups/polish-localization 波蘭文] |[/groups/portuguese-pt-pt-localization 葡萄牙文] |[/groups/russian-localization 俄文] |[/groups/slovak-localization-group 斯洛伐克文] |- | |[/groups/slowenian-localization 斯洛文尼亞文] |[/groups/spanish-localization 西班牙文] |[/groups/swedish-localization 瑞典文] |[/groups/traditional-chinese-zh-tw-localization 正體中文] |[/groups/turkish-group 土耳其文] | |- |'''SUMO 開發''' |[/groups/sumo-developers SUMO 開發者] |[[Meet the team|SUMO 管理員]] | | | | |- |'''Army of Awesome''' |[/groups/army-of-awesome-contributors Army of Awesome 貢獻者 ] | | | | | |- |'''品質保證''' |[/groups/quality-assurance 品質保證貢獻者 ] | | | | | |- |'''知識庫''' |[/groups/knowledge-base-editors 知識庫編輯群] |[/groups/knowledge-base-reviewers 知識庫審核員] |[/groups/kb-researchers 知識庫研究員] | | | |} ==貢獻者宣言== ''We consider everyone who helps a user to be a contributor and we ask you to make a greater commitment if you are able.'' *Have fun and do new things! *Help users as described in the [/en-US/kb/category/30 How to contribute] articles *Commitment of one year *Click '''Get emailed when this article changes on this page''' and read the News updates *Let your group leader know if you have a change in circumstances that is impeding your ability to contribute ''We ask for two additional commitments from group leaders.'' *Update the [[Group Status Report|SUMO status report]] for your group each week *Attend one Mozilla-sponsored in-person event every two years ===What if I am having trouble meeting my commitments?=== ''Most of the contributors to SUMO are volunteers with other obligations that could unexpectedly make it hard for them to meet their obligations. If this happens to you, we have recommendations on how to handle it:'' *'''Remember, you are not alone'''. Many contributors have been in this situation. No one will be surprised or disappointed to hear that you are having a hard time keeping up. *'''Raise your hand and communicate'''. The more the rest of your group understands what you are going through, the easier it is for everyone. SUMO is very supportive, you may get more help than you imagined, just by letting people know. If you have to resign, it will be much easier on everyone if you let your group know sooner rather than later. * '''Changes in status aren't permanent'''. If you need to lighten your load for a few months, that is usually manageable. When you are ready to take on more, we'll be happy to work with you. If you need to resign now, it doesn't mean that you can't rejoin the contributor group when circumstances change. * '''Don't go silent'''. Disappearing is the worst response for everyone. Your group won't know whether to recruit a replacement or not. It doesn't matter what the reason is, just let us know, so we can help.