搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

tabs still crashing.

more options

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video and before i can return to my home page, the tab crashes. This browser has gotten worse rather than improving.

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video and before i can return to my home page, the tab crashes. This browser has gotten worse rather than improving.

所有回复 (4)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

有帮助吗?

more options

bp-0ab3db27-8630-444b-bfa0-b41e80240710 7/10/2024, 12:49 PM View bp-01e5509f-2c3f-4b11-b5a9-1098d0240710 7/10/2024, 12:49 PM View bp-2f1146f3-d36f-49b3-9347-9f3ca0240709 7/9/2024, 5:05 PM View bp-15f3d971-a3bb-44e4-b3df-d349e0240709 7/9/2024, 1:47 PM View bp-965c8fec-3928-4fa0-9902-714520240709

有帮助吗?

more options

Typical no solution. thanks

有帮助吗?

more options

TIME TO POOP CAN FIREFOX, they got infected with the microsux virus... if it aint broke lets fuck with it until it is broken.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题