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Firefox continuously crashes

  • 2 个回答
  • 0 人有此问题
  • 19 次查看
  • 最后回复者为 zeroknight

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Firefox has been crashing every time I open it over the past several days. I've updated it, and it also crashed while in troubleshoot mode. Here is one of the submitted crash report IDs bp-cd4fe2dc-4bba-46f3-ba6e-867200240317. Any help is really appreciated.

Firefox has been crashing every time I open it over the past several days. I've updated it, and it also crashed while in troubleshoot mode. Here is one of the submitted crash report IDs bp-cd4fe2dc-4bba-46f3-ba6e-867200240317. Any help is really appreciated.

所有回复 (2)

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This looks like a problem with the disk cache. You can try to delete the cache2 folder in the secondary profile location in "AppData\Local".

Firefox uses two locations in the hidden "AppData" location for the Firefox profile folder. One location in "AppData\Roaming" for personal data like bookmarks and logins and another location in "AppData\Local" for temporary files like the disk cache.

Secondary location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>

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Does it still happen with BitDefender disabled?

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