搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Allow access to your location not working

  • 6 个回答
  • 1 人有此问题
  • 34 次查看
  • 最后回复者为 Terry

more options

Hi everyone,

I have permitted a website to access my location, but Firefox is not retaining the settings. While I am on the web site I keep getting the "Allow www to access your location" popup several times in a row and the website still reports that I need to enable the option. This is happening to all websites, not only this specific one.

What I have done thus far:

Restarted Firefox Refreshed Firefox Rebooted my computer Cleared Firefox cache and cookies Confirmed under Settings/Privacy & Security/Location that the site www status is "Allow" Removed my ad block settings from my router as I don't use a local add on

I am using Firefox 116.0.2 (64bit)

Thank you!

Hi everyone, I have permitted a website to access my location, but Firefox is not retaining the settings. While I am on the web site I keep getting the "Allow www to access your location" popup several times in a row and the website still reports that I need to enable the option. This is happening to all websites, not only this specific one. '''What I have done thus far:''' Restarted Firefox Refreshed Firefox Rebooted my computer Cleared Firefox cache and cookies Confirmed under Settings/Privacy & Security/Location that the site www status is "Allow" Removed my ad block settings from my router as I don't use a local add on I am using Firefox 116.0.2 (64bit) Thank you!
已附加屏幕截图

所有回复 (6)

more options

Uninstall and reinstall Firefox.

Go to about:policies in the address bar and check for active enterprise policies.

Go to about:third-party and disable third-party modules.

Disable any antivirus or web security software.

more options

Hi zeroknight,

Thanks for the reply. Unfortunately, these options didn't help.

I did the following:

Disabled my Endpoint Protection Confirmed my Enterprise Policies service is inactive Disabled all third-party modules Restarted Firefox

I only didn't re-install Firefox, which is under a new profile, after I refreshed it recently. I'll try that if everything else fails since it will take a while for me to reconfigure Firefox the way I like it.

Thanks again.

more options
more options

Hi,

Dropa, this issue is happening in all websites that I would like to allow access to my location, including Google.

Terry, I will try the troubleshooting mode as I soon as I can.

Thanks a lot, guys!

由Jay Jr.于修改

more options

Hi,

I have tried troubleshooting mode, but unfortunately, it didn't work. The pop-up kept coming up one after another, asking me to allow the site to have access to my location.

Thanks for the suggestion!

more options

See this.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-happens-in-troubleshoot-mode


Are many sites involved? You could try, while on an affected site, to open the Page Info window and, on the Permissions tab, mark Access your location as Allow.

https://support.mozilla.org/en-US/kb/firefox-page-info-window