搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not working after version 40 update

  • 1 个回答
  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 Kiki

more options

I updated my iPhone app to version 40 a few days ago. Ever since, I cannot use Firefox. I try to open it, and it freezes and shows a black screen (despite having several tabs open). I have tried deleting the app and reinstalling. I had to reopen the each of my old tabs individually. It worked for a few hours but has stopped working again. I have a lot of tabs open and I do not want to keep reinstalling it and reopening all of them to be able to use the app.

I updated my iPhone app to version 40 a few days ago. Ever since, I cannot use Firefox. I try to open it, and it freezes and shows a black screen (despite having several tabs open). I have tried deleting the app and reinstalling. I had to reopen the each of my old tabs individually. It worked for a few hours but has stopped working again. I have a lot of tabs open and I do not want to keep reinstalling it and reopening all of them to be able to use the app.

所有回复 (1)

more options

Hi shattered_x3, we have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!