Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章。

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
已存档

Firefox for iOS refuses to load any website, doesn't respond at all after latest update

agogobell28

Hi, I just downloaded an update for Firefox for iOS (my iPhone 7 is running iOS 14.8), and the browser simply does not work anymore. No matter where I tap on the screen it refuses to respond, unless I hold the app icon on the home screen and do stuff like "open new tab" or "open latest bookmark" from there, in which case it technically does those things but still refuses to actually load the site, and still doesn't respond to my input. The address bar doesn't respond, the home button doesn't respond, the back and forward arrows don't either, and neither do the other two icons (tabs and menu). My wireless connectivity still functions (I'm able to use Safari and other apps), and my phone screen responds to input with other apps. Furthermore, I've offloaded and reinstalled the app TWICE now. How do I get Firefox to actually do anything without totally uninstalling it and reinstalling it, and thereby losing all my bookmarks?

Hi, I just downloaded an update for Firefox for iOS (my iPhone 7 is running iOS 14.8), and the browser simply '''does not work anymore'''. No matter where I tap on the screen it refuses to respond, unless I hold the app icon on the home screen and do stuff like "open new tab" or "open latest bookmark" from there, in which case it technically does those things but still refuses to actually load the site, and still doesn't respond to my input. The address bar doesn't respond, the home button doesn't respond, the back and forward arrows don't either, and neither do the other two icons (tabs and menu). My wireless connectivity still functions (I'm able to use Safari and other apps), and my phone screen responds to input with other apps. Furthermore, I've offloaded and reinstalled the app TWICE now. How do I get Firefox to ''actually do anything'' without totally uninstalling it and reinstalling it, and thereby losing all my bookmarks?

所有回复 (1)

Hi agogobell28,

We have acknowledged the issue and released a dot version to fix it. Please update your Firefox for iOS to 40.1 and let us know if the problem persists: mzl.la/3GGUXgE

Thanks!