搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

web page pixilating

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

When i log into Findmypast my the pages start pixilating on everypage i access. I have updated Firefox and Google. This doesn't happen in Google only Firefox. Can someone help as i do prefer Firefox. Thanks

When i log into Findmypast my the pages start pixilating on everypage i access. I have updated Firefox and Google. This doesn't happen in Google only Firefox. Can someone help as i do prefer Firefox. Thanks

所有回复 (5)

more options

Screenshot of the error minus personal info. Link to the login page so others can see what if anything shows up if they go there?

由WestEnd于修改

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thank you for your help i have started in Safe Mode and its all working perfectly now. Much appreciated

more options

Hello peggy2shoes,

You inadvertently marked WestEnd's post as Chosen Solution instead of FredMcD's ....

You can rectify it by clicking on the 'Undo' button to the right and then mark FredMcD's post.

Thank you in advance  !

more options

peggy2shoes said

. . . . its all working perfectly now . . . .

Did you find the cause of the problem?

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.