搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired.

  • 2 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 RonPx

more options

While checking email for one account, I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired.

I can Refresh FoxFire and the problem goes away for that session, but the next time I go to that sight to get my email, I get the same error message and have to Refresh FoxFire again. Refreshing is not a big deal, but it screws up all my settings, and I have to go back and reset all the options. This problem used to happen about weekly, but now it is almost daily.

While checking email for one account, I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired. I can Refresh FoxFire and the problem goes away for that session, but the next time I go to that sight to get my email, I get the same error message and have to Refresh FoxFire again. Refreshing is not a big deal, but it screws up all my settings, and I have to go back and reset all the options. This problem used to happen about weekly, but now it is almost daily.

被采纳的解决方案

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.
定位到答案原位置 👍 2

所有回复 (2)

more options

选择的解决方案

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.
more options

Deleting the cookies for the mail server solved the problem. Thank you for the help.