搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

No longer can access SiriusXM on Firefox, what happened? HELP!

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Checked in with my SiriusXM account and there's no issue. All of a sudden yesterday could not access SeriusXM, the page comes up, gray page with arms extended up, but that's as far as it goes. I had to download Google Chrome and have access there to Sirius. However prefer Firefox for my browser, email, etc.

Checked in with my SiriusXM account and there's no issue. All of a sudden yesterday could not access SeriusXM, the page comes up, gray page with arms extended up, but that's as far as it goes. I had to download Google Chrome and have access there to Sirius. However prefer Firefox for my browser, email, etc.

所有回复 (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.