Firefox Community Forum

Hello! Newly downloaded Firefox and was prompted about the free built-in VPN through the toolbar button. After multiple attempts, I am stuck in a loop. I hit the button to "Get Started," sign in to my account, and then the process starts again.

I have tried all the troubleshooting that I have found and I am at a loss. Has it just not rolled out to me yet?

Thanks in advance!

i press on the vpn icon i press on get started it logs me in automaticlly and it loads and then thevpn thing doesnt have a turn on option but only a get started option

Hello

I just activated the Mozilla built-in VPN (beta).

I wanted to ask about the whitelist and blacklist features.

I can see currently, that there is an option to add specific websites in the VPN settings, and that the tooltip says "Use VPN for all websites except the ones on the list", acting as sort of a whitelist for the VPN features.

However, I am wondering if there is an option for a blacklist, where i would like to keep VPN off by default for all websites, except the ones on the blacklist.

For a simple example: wowhead.com is blocked in my country of origin, so I would love if i can turn on the VPN for ONLY that website - and keep the rest of my traffic on other websites without the vpn.

I just recently installed the VPN on Firefox. It hadn't shown up because of my privacy settings. It works fine except for the United States connection. When I choose the other countries, it works fine, but when I choose United States, it still shows Japan (where I live). It still shows Japan, but it does have an effect. It changes it to Tokyo, where I don't live. So, the vpn is having some effect, but it is just not connecting to the United States. Why is that?

Hi,

I've recently discovered the free Mozilla Firefox VPN. I live in Canada and I use it in order to watch anime from a legal French site. However, a few days ago, the list of countries available when I click on « Select Location » was suddenly significantly reduced while I was watching an episode. Now, it only shows very few countries (South Africa, Germany, Argentina, Australia, the United States and Japan). France completely disappeared from the list. I tried to disconnect and reconnect from my account once, and it originally fixed the issue. But then I made the mistake of disconnecting and reconnecting it again (I don't remember why), and now the problem is back again, no matter what I do.

Could you please tell me what should I do in order to get the longer countries list back (and especially the French location)?

Thank you and have a nice day,

Здравствуйте! Перестал работать встроенный VPN в баузере. До этого все исправно работало. При попытке включить, просит войти в аккаунт. После входа в аккаунт открывается новая вкладка, пишет, что удалось войти, однако сам VPN не включается

I used to be able to use UK in the free VPN list, over the last 3 days, since I updated my firefox, I am unable to do so. Has anyone else down under had this problem, if so is there a solution to the issue.

Thanks in advance

I am attempting to use your vpn. It says the I logged in successfully and that now all I have to do is turn it on. However, when I click the VPN button it displays the lets get started, I click on that button and it takes me back to a new successfully login screen and the loop continues, endlessly.

Using the native, browser-only free VPN for Firefox, and enabling via about:config, these settings to 'true':

browser.ipProtection.autoStartEnabled

browser.ipProtection.autoStartPrivateEnabled

browser.ipProtection.features.autoStart

browser.ipProtection.features.siteExceptions

browser.ipProtection.features.siteInclusions

DOES NOT actually turn on the VPN after a browser restart.

The VPN after a restart looks like it is 'ON' - the icon on the toolbar has a green tick, and when I go to click the actual VPN icon itself the VPN says it is 'ON', but when I go to a website where I use the VPN to bypass a age restriction law (like Reddit), the VPN is not working.

I need to re-turn the VPN off and then re-turn the VPN back on again for the VPN to actually work. 

Is there something I'm missing? I want the built-in, free VPN to auto start by default when I launch my Firefox browser.